Gilaine review for Trust Badges Bear
May 28, 2022
I tried to put the badge icons in the cart drawer, without success. Therefore I contacted the support and nobody after 1 week came back to me. really disappointed
Hi there, we appreciate your feedback. ~~~~~~~~~ UPDATE ~~~~~~~~~ I found your support communication. It was on the 26th of May (two days ago) with the response time being one hour. Our agent communicated the same message as below. As the messages are marked as "read", I believe you were able to receive the information you requested. ~~~~~~~~~~~~~~~~~~~~~~~~~~~ I apologize, our support lead time time is up to 24h and we were not able to find unattended emails or tickets - please check your spam folder for an incoming message. As per badges placement - I'm afraid the badges can not be placed inside Ajax or side carts at the moment (unless you're using Themes 2.0). We will be happy to follow up and provide you with our standard five star service in case you need further assistance. Kind regards, Jonathan.
