Umbrella: In‑house Warranties
Sell Self-Managed Warranty & Protection Plans | Umbrella AI
Rating
5.0
feedback
7
chart
#2,996
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
14%
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Less than a month
57%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for the Umbrella app are overwhelmingly positive, with users praising its ease of implementation, customization options for warranties, and excellent customer support. Users appreciate the added revenue stream the app provides and highlight its user-friendly interface. The support team is consistently mentioned as being helpful and responsive, making the onboarding process smooth for users. Some users specifically mention the ability to customize warranties by product or collection as a standout feature that adds value to their store.
Highlights
Review RSS Feed
All reviews
Nov. 11, 2025
Great app, easy to implement. Support team is very helpful.
Thanks so much for your review! We’re glad to hear you found the setup smooth and our support team helpful. If there’s ever anything more we can do to optimize your experience or add new features that would make your workflow easier, don’t hesitate to reach out.
Nov. 10, 2025
Love the app so far, and it is a great added revenue stream for us. Customer service team was super helpful with onboarding and very responsive.
Thanks so much for sharing your experience! We’re thrilled to hear Umbrella has become a solid new revenue stream for your store. Our team really enjoyed working with you through onboarding, and we’ll be here anytime you need support or want to explore advanced features to boost sales even further.
Oct. 15, 2025
The best warranty app by far. Great support team.
Thank you for the kind words! We’re glad you’re enjoying Umbrella and appreciate the shoutout to our support team. We’re always here to help you get the most out of the platform and keep growing your warranty program.
Sept. 2, 2025
Umbrella has been great for us. The ability to customize warranties by product or collection is a huge plus. Our customers like having the option and it has actually turned into a solid revenue stream for us. Easy to set up, simple to manage, and truly adds value.
Thank you for the awesome feedback! We’re really happy to hear Umbrella has been both a strong revenue driver and a value-add for your customers. The per-product and per-collection customization is one of our favorite features too, and it’s great to see it making an impact for your store. Appreciate you being part of the Umbrella community!
July 31, 2025
After trying a few other options to offer a protection plan to our customers, I found Umbrella. The product is very clean and easy to use. Best of all is their customer support. It is top tier! I don't generally do reviews, but this product is well deserving. Good Luck Umbrella team and thanks for the help!
Thank you so much for taking the time to share this! We’re honored you chose Umbrella after testing other options, and even more thrilled that the experience and support stood out. Our team works hard to keep things clean, simple, and reliable for both merchants and customers. Really appreciate the support and encouragement!
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