Umbrella: In‑house Warranties
The reviews for the Umbrella Shopify App are overwhelmingly positive, highlighting the exceptional support provided by the team, especially Feliks. Customers appreciate the ease of implementation, customization options, and the added revenue stream the app brings. The support team is praised for being patient, helpful, and responsive, going above and beyond to assist users with setup, troubleshooting, and onboarding. The ability to customize warranties by product or collection is a standout feature that users find valuable. Overall, the app is described as innovative, polished, and a game-changer for managing warranties and protection plans.
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Great App. Great Support. Answer emails in 30 seconds.
It's a complex app but solid. Feliks went totally above and beyond in helping me implement and troubleshoot. They implemented several new features that we requested in less than a week. They also were happy to take an onboarding call with my team to make sure customer service understood every aspect of it. Totally impressed
I was having a hard time getting everything working between Shopify and Umbrella. As someone new to Shopify app integrations, I quickly realized there are a lot of moving parts, and getting everything to function the way you want can be challenging. Their support made the process much easier to navigate. Feliks in particular was incredibly patient, and I truly appreciate all of them sticking with me every step of the way. THANK YOU TEAM UMBRELLA!
The team were so helpful, they created a bespoke widget for us that matched the look of our store.
Great app, easy to implement. Support team is very helpful.
Thanks so much for your review! We’re glad to hear you found the setup smooth and our support team helpful. If there’s ever anything more we can do to optimize your experience or add new features that would make your workflow easier, don’t hesitate to reach out.
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