Umbrella: In‑house Warranties
The reviews for the Umbrella Shopify App are overwhelmingly positive, highlighting the great support provided by the team, the ease of implementation, and the customization options available. Customers appreciate the quick responses to queries, the ability to create bespoke widgets, and the seamless integration with Shopify. The support team, especially Feliks, is praised for going above and beyond to assist users in setting up the app and troubleshooting any issues. The app is commended for being a game-changer in managing warranties and offering protection plans, leading to increased revenue streams for businesses.
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Great App. Great Support. Answer emails in 30 seconds.
It's a complex app but solid. Feliks went totally above and beyond in helping me implement and troubleshoot. They implemented several new features that we requested in less than a week. They also were happy to take an onboarding call with my team to make sure customer service understood every aspect of it. Totally impressed
I was having a hard time getting everything working between Shopify and Umbrella. As someone new to Shopify app integrations, I quickly realized there are a lot of moving parts, and getting everything to function the way you want can be challenging. Their support made the process much easier to navigate. Feliks in particular was incredibly patient, and I truly appreciate all of them sticking with me every step of the way. THANK YOU TEAM UMBRELLA!
The team were so helpful, they created a bespoke widget for us that matched the look of our store.
Great app, easy to implement. Support team is very helpful.
Thanks so much for your review! We’re glad to hear you found the setup smooth and our support team helpful. If there’s ever anything more we can do to optimize your experience or add new features that would make your workflow easier, don’t hesitate to reach out.
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