Umbrella: In‑house Warranties
The reviews for the Umbrella Shopify App are overwhelmingly positive, with users praising the app's complexity and solid performance. Customers appreciate the exceptional customer service provided by the support team, particularly mentioning Feliks for going above and beyond to help with implementation and troubleshooting. The ability to customize warranties by product or collection is highlighted as a significant advantage, leading to increased revenue streams for the users. The app is described as easy to implement, manage, and adds value to the online stores. Users also commend the clean interface, ease of use, and top-tier customer support provided by the Umbrella team.
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I was having a hard time getting everything working between Shopify and Umbrella. As someone new to Shopify app integrations, I quickly realized there are a lot of moving parts, and getting everything to function the way you want can be challenging. Their support made the process much easier to navigate. Feliks in particular was incredibly patient, and I truly appreciate all of them sticking with me every step of the way. THANK YOU TEAM UMBRELLA!
The team were so helpful, they created a bespoke widget for us that matched the look of our store.
Great app, easy to implement. Support team is very helpful.
Thanks so much for your review! We’re glad to hear you found the setup smooth and our support team helpful. If there’s ever anything more we can do to optimize your experience or add new features that would make your workflow easier, don’t hesitate to reach out.
Love the app so far, and it is a great added revenue stream for us. Customer service team was super helpful with onboarding and very responsive.
Thanks so much for sharing your experience! We’re thrilled to hear Umbrella has become a solid new revenue stream for your store. Our team really enjoyed working with you through onboarding, and we’ll be here anytime you need support or want to explore advanced features to boost sales even further.
The best warranty app by far. Great support team.
Thank you for the kind words! We’re glad you’re enjoying Umbrella and appreciate the shoutout to our support team. We’re always here to help you get the most out of the platform and keep growing your warranty program.
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