Rating

4.6

feedback

185

Reviews

chart

#3,878

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    8%
  • Less than a month
    32%
  • Less than a year
    45%
  • More than a year
    9%

Reviews Summary

The Shopify app has received overwhelmingly positive reviews from users. Customers appreciate the app's ease of use, customization options, and quick customer support. Many users highlighted the app's ability to do exactly what it's supposed to do, the helpfulness of the support team, and the speed at which issues were resolved. The live chat feature was praised for its efficiency and the app's functionality for creating coming soon or under construction pages was highly valued. However, there were a few users who mentioned minor issues such as the lack of certain customization options or delays in loading times.

Highlights

Positive reviews highlight the app's ease of use, customization options, and quick customer support.
Users appreciate the app's functionality for creating coming soon or under construction pages and the efficiency of the live chat support.
Some users mentioned minor issues such as the lack of certain customization options or delays in loading times.

Rating Breakdown

  • 5
    79% (147 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    11% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 3, 2025

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, I am sorry to see your review here. :( I would like to know more about the issue or concern you have that drives you to leave the review. I have checked all the platforms of our support but didn't find you there and don't see that you reached out to us for support. I recommend you to share the concern on the below email address so we can help you accordingly: support@identixweb.com Looking forward to hearing from you.

5 / 5 Share

Dec. 24, 2024

Solid app and great customer support!

Store

Zisabo

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear you find the app solid and our support helpful. If you ever need assistance, we're here to help!

5 / 5 Share

Dec. 12, 2024

Great service , answered instantly and very helpful. Works great!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We're thrilled to hear you found our service helpful and responsive. It's wonderful to know the app is working well for you!

5 / 5 Share

Oct. 30, 2024

Does exactly what it's supposed to do and a lot of customization available! Recommend!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're glad to hear the app is meeting your needs and that you're enjoying the customization options. We appreciate your recommendation! 😊

5 / 5 Share

Oct. 16, 2024

They are extremely caring and good at finding solutions to problems quickly.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that our team was able to find solutions quickly and that you felt cared for. Your satisfaction is our priority!

All reviews

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