Rating
3.0
feedback
2
chart
#6,862
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
50%
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Less than a day
0%
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Less than a month
0%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for the Unicall Shopify App are mixed, with one user expressing disappointment in its underdeveloped nature and lack of simple modifications, while another user praises its ease of setup and effectiveness in providing AI voice agents for customer support. The negative review highlights the app's shortcomings in meeting basic store needs, while the positive review emphasizes its seamless integration with Shopify and ability to enhance customer experience and save time.
Highlights
Review RSS Feed
All reviews
July 8, 2025
Gave it quick test and very quickly realized it is woefully under developed and lacks very simple modifications that most stores will need.
April 18, 2025
Unicall was easy to set up and worked right out of the box. The AI voice agents sound really natural and handle customer questions like order status, shipping, and returns without any manual input from us. I love that it syncs directly with our Shopify store, so customers get real-time answers without waiting. It’s a great way to offer 24/7 phone support without hiring extra staff. Super helpful for improving customer experience while saving us time!
We’re delighted that Unicall was easy to set up and immediately effective for your Shopify store! It’s fantastic to hear that our AI voice agents are naturally handling your customer inquiries about orders, shipping, and returns, saving you valuable time. We’re committed to delivering exceptional, around-the-clock support to further streamline your customer service. Thanks again for sharing your experience and remember, we’re always here if you need anything else. Grazie mille from the entire Unicall team!
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