Unishippers Small Pkg Quotes
Small Package Quotes for Shopify | Eniture Technology
Rating
1.7
feedback
3
chart
#18,827
Reviews Over Time
App Ranking
Time spent using app
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67%
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Reviews Summary
The reviews for the Unishipper app are mixed, with one user expressing frustration over the lack of assistance in integration and difficulty in setting up the app, resulting in a 1-star rating. On the other hand, two users gave a 5-star rating, praising the app for providing lower UPS rates than Shopify's discounted rates and for its excellent support. One user highlighted the need for manual data entry into a CSV file for correct setup but emphasized that the app works well once configured. Overall, the app seems to be beneficial for users working with Unishipper/UPS but may require some effort in the initial setup process.
Highlights
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July 23, 2025
Cannot get anyone from Unishippers to help integrate. Will not send the secret code to get the app setup. They also don't make the Cancel of Free trial option easy to find.
This app is not published by Unishippers. Please remove your review. A prerequisite for using this app is that you have a Unishippers account. The purpose of the app is to connect your store to your Unishippers account. It does not provide account management services on behalf of Unishippers. If you are dissatisfied with Unishippers, then direct your comments to Unishippers. If you need assistance with the app, then please contact us for support: 404-369-0680 x2; or [email protected]. We’ll be glad to assist you. Thus far, you’ve made no effort to contact Eniture Technology to request assistance with the app.
Sept. 9, 2021
REVISED REVIEW: We use Unishipper for UPS because they provide us with much lower rates than Shopify's discounted UPS rates. We tried plugging our Unishipper issued UPS number directly into Shopify, but Shopify would NOT pull the correct Unishipper/UPS rates for our account. This app will pull our correct Unishipper/UPS discounted rates, and factor dimensional weights too. This is app is truly GREAT - when it's pulling rates through correctly. It does require manually entering weights and dimensions into a spreadsheet CSV file to set up the app correctly. Once the CSV data is loaded back into the store, the app will provide correct shipping rates. This step is necessary because the app loads it's own info for the product weight, height, length and width from within the app. Also wanted to say that their (US based) support has been super helpful too (thank you David). Bottom line... Eniture is a solid choice - if you're working with Unishipper/UPS. After trying multiple shipping apps and hacks this one checks all the boxes.
I'm sorry you didn't feel like you had a 5-star experience. A review of your support ticket history shows that several times we offered to reconcile the rates presented by the app but were never provided with the information we needed to do so. The app doesn't calculate the shipping rates. It provides Unishippers with information about the checkout, and based on that information Unishippers provides the rates. The source of the information provided to Unishippers is the shopper, and the app settings provided by the merchant. If there is a discrepancy between the settings established in the app, and the characteristics of the actual shipment then there will be variances. Also documented in the support ticket history is a recommendation to take advantage of the app's Standard Box Sizes feature. The recommendation that was never followed.
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