Rating

3.2

feedback

7

Reviews

chart

#12,400

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    43%
  • Less than a year
    43%
  • More than a year
    0%

Reviews Summary

The reviews for the UniSync app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's efficiency in syncing inventory between multiple Shopify stores, ease of use, and quick and helpful support from the developer team. Users appreciate the real-time updates and the ability to manage inventory seamlessly across different locations. However, negative feedback revolves around issues with the app failing to run nightly syncs properly, multiplying inventory quantities by 5, and not automatically syncing inventory for newly created products, leading to delays in updates.

Highlights

Efficient inventory syncing between multiple stores
Quick and helpful support from developer team
Issues with nightly syncs and inventory multiplication
Delay in syncing inventory for newly created products
Ease of use and real-time updates

Rating Breakdown

  • 5
    57% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    43% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 30, 2025

Installed, tested for several days, and unfortunately the App is not working. We've had zero response from customer support - either through the App or Chat or Email. It seems to me that nobody works here anymore and things aren't getting updated... But it's quick and easy to install and to connect your stores - so maybe give is a try but don't hold your breath. There's a 7 day trial, so we just deleted it on day 6. It appeared as though it would be a helpful tool to organize our SKUs across multiple Shopify stores. I wish there was something out there that would do this for us!

Using app

6 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi SheepskinShop.com, I'm really sorry for the unhappy experience that you have with the app. I have sent you a email to your mailbox for further assistance. Could you help me check it? Regards, Robert Co-founder at UniSync

1 / 5 Share

April 14, 2025

The app developer is ghosting support questions all while the app is in a state of failure. The app is not able to run the nightly sync as it should, when it does run if your lucky it will multiply inventory by a qty of 5.

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 25, 2025

Don't struggle & persevere on your own, reach out to the team if you need to. They are amazing in their support to help your business, absolutely nothing is a problem for them.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

The app works really well. I had a problem installing and setting it, but i got assisted real quick by the developer and they solved everything real quick. Now i can link my inventory between multiple shops

Using app

About 18 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

April 14, 2025

**UPDATE** App has failed and is not functional anymore. Support is ghosting and not responding to any support requests. The app is multiplying synced inventory by 5's. If you have 1 in stock, the app will update to 5, if you have 3 in stock, the app will update to 15. --------------------------------------------------------------------------- We've been testing the UniSync: Multi Stock Sync app with two of our Shopify stores, as we consider replacing our current syncing system on several other stores. Overall, the app is easy to use and runs quite efficiently when syncing inventory between our stores, especially when it comes to product adjustments, which happen quickly. The simplicity of the interface is a big plus—no unnecessary complexity. However, there is one major issue we've encountered, which has to do with syncing new products. When a product from the main store with inventory is copied over to a "sub store," the inventory doesn't automatically sync with the newly created product. This means we have to manually run a force sync or wait for the app to run its scheduled sync once or twice a day. In the worst-case scenario, this could result in the new product going without inventory updates for up to 24 hours, which isn't ideal for a seamless operation. It would be incredibly useful if UniSync could recognize newly created products and automatically trigger an inventory update for them without needing a manual sync or delay. This small improvement would make the app a lot more reliable for real-time inventory management across multiple stores. Overall, while the app has been performing well for general syncing, we'd love to see an enhancement in how it handles newly added products. If this issue is addressed, UniSync would be a strong contender for replacing our current syncing system.

Using app

4 months

Total reviews

6

Average rating

3.5

Developer Reply

Thank Fusion Scale Hobbies team, Thank you so much for your feedback to the app during the early stage! I have sent you an email about the solution to the problem. Could you please check it? Regards, Robert Cofounder at the UniSync.

All reviews

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