Hubify Product Custom Options
Cutomers can submit additional details with the products
Rating
1.5
feedback
2
chart
#12,636
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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0%
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Less than a month
100%
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Reviews Summary
The app is relatively easy to use and allows for quick setup. However, there are significant issues with transferring checkboxes to the cart and capturing fields in the order. Customers have reported that information input by them was not captured, leading to a poor user experience. Additionally, there are concerns about the app allowing customers to add items to the cart without filling in required information. Support response time is also a drawback, with users experiencing delays in getting assistance, prompting some to switch to alternative apps to avoid future problems.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 20, 2021
It is relatively easy to use. Was able to get it set up quickly. However, Checkboxes weren't transferring to the cart at all, and to my horror, NONE of the fields were captured in the order. So my customer spent time personalizing her product only to find that I had none of the information she input! Had to scramble and find another app to use. Also allowed customer to add to cart without filling in anything, even though I had selected required.
Oct. 11, 2021
Easy to use and works relatively good. Had issues with one product, reached support and it took them almost a week to reply. I didn't have the time to wait for their help so I installed a different App, I couldn't risk having problems in the future and having to wait that long to get them fixed.
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