Hubify Product Custom Options
Cutomers can submit additional details with the products
Rating
1.5
feedback
2
chart
#13,514
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Less than an hour
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Reviews Summary
The app is described as relatively easy to use and quick to set up. However, there are significant issues with the functionality, such as checkboxes not transferring to the cart and fields not being captured in the order. This led to a negative customer experience where personalized information was lost. Additionally, there was a problem with required fields not being enforced, allowing customers to add items to the cart without filling in necessary information. The support response time was also criticized, with one user waiting almost a week for a reply, prompting them to switch to a different app to avoid potential future problems.
Highlights
Rating Breakdown
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All reviews
Oct. 20, 2021
It is relatively easy to use. Was able to get it set up quickly. However, Checkboxes weren't transferring to the cart at all, and to my horror, NONE of the fields were captured in the order. So my customer spent time personalizing her product only to find that I had none of the information she input! Had to scramble and find another app to use. Also allowed customer to add to cart without filling in anything, even though I had selected required.
Oct. 11, 2021
Easy to use and works relatively good. Had issues with one product, reached support and it took them almost a week to reply. I didn't have the time to wait for their help so I installed a different App, I couldn't risk having problems in the future and having to wait that long to get them fixed.
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