Hubify Product Custom Options
Cutomers can submit additional details with the products
Rating
1.5
feedback
2
chart
#10,825
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
100%
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Less than a year
0%
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More than a year
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Reviews Summary
The reviews for this Shopify App highlight a mix of positive and negative aspects. Users found the app relatively easy to use and were able to set it up quickly. However, there were significant issues with the functionality, such as checkboxes not transferring to the cart and fields not being captured in the order. This led to customer dissatisfaction as personalized information was not recorded. Additionally, there was a concern about customers being able to add items to the cart without filling in required information. On the positive side, the app was described as easy to use and working relatively well, but the slow response time from customer support was a major drawback, prompting users to switch to a different app for quicker assistance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 20, 2021
It is relatively easy to use. Was able to get it set up quickly. However, Checkboxes weren't transferring to the cart at all, and to my horror, NONE of the fields were captured in the order. So my customer spent time personalizing her product only to find that I had none of the information she input! Had to scramble and find another app to use. Also allowed customer to add to cart without filling in anything, even though I had selected required.
Oct. 11, 2021
Easy to use and works relatively good. Had issues with one product, reached support and it took them almost a week to reply. I didn't have the time to wait for their help so I installed a different App, I couldn't risk having problems in the future and having to wait that long to get them fixed.
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