Rating

4.5

feedback

122

Reviews

chart

#4,559

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    22%
  • Less than a year
    41%
  • More than a year
    29%

Reviews Summary

The app has received mostly positive reviews for its functionality and customer support. Users appreciate that the app works well and is effective in implementing recommendations for purchases. The customer support team is highly praised for being responsive, helpful, and going above and beyond to assist users with any issues they encounter. However, there are some negative reviews mentioning issues with hidden charges, compatibility with discount codes, and design limitations. Some users also faced challenges with the app's functionality and responsiveness.

Highlights

Positive reviews highlight the app's effectiveness in boosting sales and providing a user-friendly experience.
Users appreciate the responsive and helpful customer support team that goes above and beyond to assist with any issues.
Negative reviews mention hidden charges, compatibility issues with discount codes, and design limitations.
Some users faced challenges with the app's functionality and responsiveness, leading to frustration and dissatisfaction.
Overall, the app is praised for its functionality and customer support, but there are areas that need improvement such as transparency in pricing and compatibility with other features like discount codes.

Rating Breakdown

  • 5
    72% (88 ratings)
  • 4
    16% (20 ratings)
  • 3
    2% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    7% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2024

The app works well, and their support team is very responsive to feedback and has demonstrated their eagerness to go above and beyond which was a pleasant and well received service. Highly recommend.

Using app

About 3 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Feb. 7, 2023

App does exactly what I hoped and when I had a slight issue, customer support solved it within a few minutes for me. Would recommend.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2022

Great app and if you encounter issues they have a great team that works with you to help you solve it! This app is a must in your store!!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2022

Application très intéressante et efficace quand on souhaite implémenter des recommandations d'achat ! call center très rapide . je recommande !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 12, 2021

Dose not work with other discount codes and this is not disclosed anywhere that I can see. Oversight.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. We would kindly inform you that it's a Shopify restriction and, unfortunately, there's nothing we could do.

All reviews

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