Dragon Buy GTIN, UPC Barcodes
The reviews for this Shopify App are mixed, with one user expressing frustration over the app's advertising of UPC barcodes for use on Amazon, which turned out to be misleading as Amazon did not accept the barcodes provided. The customer support response suggested applying for a GTIN exemption, which rendered the purchased UPC barcodes unnecessary. On the other hand, another user gave a 5-star rating, highlighting the app's functionality in adding UPCs to a large catalog store, detecting duplicates, and praising the helpful customer support.
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I spent $50 on UPC barcodes because the APP advertises "You can also purchase original UPC barcodes which allows you to list your products on popular third-party marketplaces like Amazon, Google Shopping, and Houzz." Amazon would not accept these barcodes. I contacted the apps customer support and they replied "Hi there! Thanks so much for reaching out. In your specific situation - to be able to use our barcodes on amazon you have to apply for what is called a GTIN exemption. Here is some more information: https://sellercentral.amazon.com/gp/help/help.html?itemID=200426310 Please let me know if you have any further questions Best - Yussuf" Applying for the GTIN exemption eliminates the need for a UPC barcode on Amazon so it is a waste of time and money. In my opinion this is false advertising as the UPC Codes provided don't work to establish your product on Amazon. $50 down the drain and lesson learned.
Hi there, Sorry to hear about your experience - I understand the barcodes you've purchased are unusable for your use case. Just to mention - we do have a money-back guarantee since these did not work for you and you are not happy. Please reach out and we'll process your refund for you. A customer experience like this is not what we strive for with our App. - Yussuf
The App does the job, i use it to add my UPC,s to my large catalog store and it recognizes duplicates and fixes the issue, the customer support was helpful, Thanks
Thank you for taking the time to leave a review! I appreciate it.
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