Free gift | UpCart
Free gift on purchase. Built by merchants. Feels native.
Rating
4.1
feedback
18
chart
#6,094
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
6%
-
Less than a month
44%
-
Less than a year
39%
-
More than a year
0%
Reviews Summary
The reviews for the Free Gift app are a mix of positive and negative feedback. Users appreciate the app's functionality in adding free gifts to orders and its simplicity in use. The customer service is also highlighted as responsive and helpful, quickly addressing any issues that arise. However, there are some concerns raised about bugs and technical issues, such as buttons not displaying correctly and difficulties in turning off campaigns. Communication from the developer regarding app updates and bug fixes is also mentioned as an area for improvement. Despite these drawbacks, many users find the app effective in increasing order value and enhancing the customer experience.
Highlights
Review RSS Feed
All reviews
Aug. 1, 2024
Hi Peter, since the email support is bouncing, i will send it here. I've been subscribed to Free Gift app for months in my other account But now we are moving to another shop and decided to download the app again. On the new shop the button to add the gift is not border rounded the same way it is on the older account. What can I do to make it looks equal?
Hi,Thank you so much for letting us know that our emails are bounced. Happy to help with rounding the border. Could you please accept the request for access so we can adjust this for you personally. Thanks, Peter.
Nov. 20, 2023
very disappoint i sent several emails no replay.
I'm sorry you had a bad experience. We have sent a follow-up email within 1 business day on how would help you. Since there was no question in the email we didn't know how to help you.
June 16, 2023
Very useful app better than all the other free gift app out there atm. Free plan as well been using this app for more than 6months with no issues.
June 5, 2023
The app is not working anymore, I can't open the app in shopify. Do I have to remove it and instal it again?
Update: This glitch is fixed. Thank you for your review, during a short period some customers faced a glitch due to a Shopify api update.
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