Free gift | UpCart for Shopify

Free gift | UpCart

Free gift on purchase. Built by merchants. Feels native.

Developer
View on App Store

Rating

4.3

feedback

18

Reviews

chart

#3,174

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    6%
  • Less than a month
    44%
  • Less than a year
    39%
  • More than a year
    0%

Reviews Summary

The reviews for the Free Gift app are mostly positive, with users praising its usefulness, simplicity, and effectiveness. Many users appreciate the free plan and the ability to offer free gifts with purchases. The customer service is also highlighted as responsive and helpful, with quick fixes for any issues that arise. However, there are some negative reviews mentioning issues with app functionality, such as bugs, lack of response to emails, and difficulties in turning off campaigns. Some users also faced challenges with specific features like combining discount codes at checkout and limiting products to a specific collection.

Highlights

Usefulness, simplicity, and effectiveness of the app
Positive feedback on customer service and responsiveness
Issues with app functionality and bugs
Challenges with specific features like combining discount codes
Negative feedback on lack of response to emails and difficulties in turning off campaigns

Rating Breakdown

  • 5
    72% (13 ratings)
  • 4
    6% (1 ratings)
  • 3
    6% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (3 ratings)

Reviews with Text

  • 100% (18)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 1, 2024

Hi Peter, since the email support is bouncing, i will send it here. I've been subscribed to Free Gift app for months in my other account But now we are moving to another shop and decided to download the app again. On the new shop the button to add the gift is not border rounded the same way it is on the older account. What can I do to make it looks equal?

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hi,Thank you so much for letting us know that our emails are bounced. Happy to help with rounding the border. Could you please accept the request for access so we can adjust this for you personally. Thanks, Peter.

1 / 5 Share

Nov. 20, 2023

very disappoint i sent several emails no replay.

Store

HAAN

Using app

23 days

Total reviews

3

Average rating

3.7

Developer Reply

I'm sorry you had a bad experience. We have sent a follow-up email within 1 business day on how would help you. Since there was no question in the email we didn't know how to help you.

5 / 5 Share

June 16, 2023

Very useful app better than all the other free gift app out there atm. Free plan as well been using this app for more than 6months with no issues.

Store

miko

Using app

11 months

Total reviews

4

Average rating

5.0

1 / 5 Share

June 5, 2023

The app is not working anymore, I can't open the app in shopify. Do I have to remove it and instal it again?

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Update: This glitch is fixed. Thank you for your review, during a short period some customers faced a glitch due to a Shopify api update.

4 / 5 Share

April 17, 2023

Fast and helpfull with a small bug. Realy good app to use

Using app

11 days

Total reviews

2

Average rating

4.5

All reviews

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