Free gift | UpCart for Shopify

Free gift | UpCart

Free gift on purchase. Built by merchants. Feels native.

Developer
View on App Store

Rating

4.0

feedback

26

Reviews

chart

#4,267

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    35%
  • Less than a year
    42%
  • More than a year
    4%

Reviews Summary

The reviews for the Free Gift app are a mix of positive and negative feedback. Positive aspects include the app being easy to set up, helpful customer support, and effectiveness in increasing order value. Users appreciate the simplicity of the app and its ability to offer free gifts with purchases. However, some users faced issues such as unresponsiveness from the support team, compatibility problems with other apps, and bugs that affected the functionality of the app. There were also requests for more customization options and features like creating promotions for selected products rather than just collections.

Highlights

Easy setup and user-friendly interface
Helpful customer support
Effectiveness in increasing order value
Compatibility issues with other apps
Desire for more customization options and features

Rating Breakdown

  • 5
    65% (17 ratings)
  • 4
    8% (2 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    23% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 1, 2024

Hi Peter, since the email support is bouncing, i will send it here. I've been subscribed to Free Gift app for months in my other account But now we are moving to another shop and decided to download the app again. On the new shop the button to add the gift is not border rounded the same way it is on the older account. What can I do to make it looks equal?

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Hi,Thank you so much for letting us know that our emails are bounced. Happy to help with rounding the border. Could you please accept the request for access so we can adjust this for you personally. Thanks, Peter.

1 / 5 Share

Nov. 20, 2023

very disappoint i sent several emails no replay.

Store

HAAN

Using app

24 days

Total reviews

3

Average rating

3.7

Developer Reply

I'm sorry you had a bad experience. We have sent a follow-up email within 1 business day on how would help you. Since there was no question in the email we didn't know how to help you.

1 / 5 Share

Oct. 9, 2023

We installed your app, and sadly it couldn't work with our store discount offer app. So we uninstalled your app. But it still works for the free gift item in the cart, it has remaining code in website.

Using app

38 minutes

Total reviews

3

Average rating

2.7

Developer Reply

I'm sorry you had a bad experience. We have immediately reached out to you how to fix this. Since we are running on the Shopify discount api, there is a need to stop the campaign before removing the app. Otherwise, the discount will still be active. So it wasn't related to any remaining code. Thank you for sharing this feedback with us, we are looking into this to find out how we can make this more clear.

5 / 5 Share

June 16, 2023

Very useful app better than all the other free gift app out there atm. Free plan as well been using this app for more than 6months with no issues.

Store

miko

Using app

12 months

Total reviews

4

Average rating

5.0

1 / 5 Share

June 5, 2023

The app is not working anymore, I can't open the app in shopify. Do I have to remove it and instal it again?

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Update: This glitch is fixed. Thank you for your review, during a short period some customers faced a glitch due to a Shopify api update.

All reviews

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