Free gift | UpCart
Free gift on purchase. Built by merchants. Feels native.
Rating
4.1
feedback
18
chart
#5,675
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
6%
-
Less than a month
44%
-
Less than a year
39%
-
More than a year
0%
Reviews Summary
The reviews for the Free Gift app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's functionality in offering free gifts with purchases and its ease of use. Customers have mentioned that the app helped increase their order value without impacting the checkout process. Additionally, the customer support provided by the app developers is praised for being quick and helpful in resolving issues. On the negative side, some users have reported issues with the app not working properly, such as buttons not displaying correctly or the app crashing when trying to turn off campaigns. There are also complaints about the lack of response from the support team, with some users mentioning that their emails went unanswered for weeks. Another common issue mentioned is the inability to combine other discount codes at checkout when using the app.
Highlights
Review RSS Feed
All reviews
Aug. 1, 2024
Hi Peter, since the email support is bouncing, i will send it here. I've been subscribed to Free Gift app for months in my other account But now we are moving to another shop and decided to download the app again. On the new shop the button to add the gift is not border rounded the same way it is on the older account. What can I do to make it looks equal?
Hi,Thank you so much for letting us know that our emails are bounced. Happy to help with rounding the border. Could you please accept the request for access so we can adjust this for you personally. Thanks, Peter.
Nov. 20, 2023
very disappoint i sent several emails no replay.
I'm sorry you had a bad experience. We have sent a follow-up email within 1 business day on how would help you. Since there was no question in the email we didn't know how to help you.
June 16, 2023
Very useful app better than all the other free gift app out there atm. Free plan as well been using this app for more than 6months with no issues.
June 5, 2023
The app is not working anymore, I can't open the app in shopify. Do I have to remove it and instal it again?
Update: This glitch is fixed. Thank you for your review, during a short period some customers faced a glitch due to a Shopify api update.
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