Rating

4.5

feedback

103

Reviews

chart

#564

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    44%
  • Less than a year
    36%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, many users have praised the app for its user-friendly interface, helpful customer support, and customization options. Users appreciate the ease of uploading files, the responsiveness of the support team, and the flexibility in design and functionality. However, there are also negative reviews highlighting issues such as inappropriate billing, lack of functionality in specific themes, and poor handling of intellectual property concerns. Some users have faced challenges with the app not working as expected, difficulties in customization, and delays in resolving issues. Overall, the app seems to have a strong feature set but may require improvements in billing transparency, theme compatibility, and intellectual property protection.

Highlights

User-friendly interface and customization options
Helpful customer support
Billing transparency and inappropriate charges
Issues with theme compatibility and customization
Concerns about intellectual property protection

Rating Breakdown

  • 5
    88% (91 ratings)
  • 4
    4% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (6 ratings)

Reviews with Text

  • 97% (100)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 30, 2026

We integrated this app into a complex custom stack. Instead of protecting our intellectual property, the Cloudlift team used our store as a template to set up a competitor, copying our specific implementation and settings. When confronted, the owner admitted that our "full configurations" were copied by their team. He promised to ensure the competitor removed our proprietary setup. It has been over two months, and they have ghosted us on this issue while the competitor continues to use our setup. Do not invest time architecting a solution with this developer. They do not respect proprietary configuration or intellectual property.

Using app

Almost 2 years

Total reviews

4

Average rating

3.0

1 / 5 Share

Jan. 23, 2026

cobran importes que no corresponden con la TARIFA (PLAN). PLAN DE 29$ = A 50€ (Y CADA MES ES DIFERENTE) Esta gente de serio no tiene NADA, cobran importes que no corresponden con la TARIFA (PLAN) Lo siento, encima que sois caros esto ya es abuso.

Using app

Almost 5 years

Total reviews

1

Average rating

1.0

Developer Reply

Charges are handled 100% by Shopify, it is IMPOSSIBLE for app developers to charge for anything not previously agreed upon by the merchant. To Marcos; we already replied to your email, the charges where from two SEPARATE months, sometimes Shopify combines the charges from two months into one (based on your payment cycle). FULL REFUND has been issued! Please update your review.

5 / 5 Share

Jan. 15, 2026

Super friendly team and extremely helpful when it came to a custom integration. They really took the time to support us. Based on our experience so far, I can give 5 stars with confidence and see this continuing as we scale.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

Great upload app for Shopify. It works well with variants, has flexible customization options, and was a breeze to setup. 5 stars.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

Handles all types of file uploads, including converting PDF files to images for our products. Great customer support!

Using app

9 months

Total reviews

1

Average rating

5.0

All reviews

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