Rating

4.6

feedback

109

Reviews

chart

#368

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    41%
  • Less than a year
    40%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, affordability, and helpful customer support. Many users appreciate the app's functionality in managing customizations and file uploads, making the checkout process smoother for their customers. The support team, particularly Michael, is highlighted for being responsive, helpful, and quick to resolve any issues. However, there are a few negative reviews mentioning confusion with customization options, difficulties in integrating with specific themes, and instances where the app did not meet expectations in terms of functionality or support.

Highlights

Ease of use and affordability
Helpful customer support
Customization options and integration challenges
Functionality and support expectations
Positive user experience

Rating Breakdown

  • 5
    89% (97 ratings)
  • 4
    5% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (5 ratings)

Reviews with Text

  • 95% (104)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2026

a

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2026

This app helps small customised business owners like us to manage the customisation details from the customer with ease. And the plan charges is also quiet affordable when compared with the other apps in the market

Store

LuxeHub

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2026

It would be great if the app could automatically send email reminders to the customer after checkout. If no files were uploaded during the order, the customer should receive a reminder to submit their audio files. If files were uploaded, they should receive a confirmation email verifying that their audio was successfully submitted. That would make the whole process feel much more professional and clear.”

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 26, 2026

Works great! Only just started using it but seems easy to use and everything connects simply enough. nice.

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 25, 2026

Using app

About 1 year

Total reviews

3

Average rating

5.0

All reviews

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