Rating

4.7

feedback

119

Reviews

chart

#439

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    38%
  • Less than a year
    42%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, affordability, and helpful customer support. Many users appreciate the app's functionality in managing customizations and file uploads, making the checkout process smoother for their customers. The support team, particularly Michael, is highlighted for being responsive, helpful, and quick to resolve any issues. However, there are a few negative reviews mentioning confusion with customization options, difficulties in integrating with specific themes, and instances where the app did not meet expectations in terms of functionality or support.

Highlights

Ease of use and affordability
Helpful customer support
Customization options and integration challenges
Functionality and support expectations
Positive user experience

Rating Breakdown

  • 5
    89% (106 ratings)
  • 4
    5% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (5 ratings)

Reviews with Text

  • 90% (107)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 28, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2026

Tanmay was incredibly helpful in walking me through setting up a complex engraving and image upload on the app. The design involved quite intricate shapes, and he made the process clear and manageable. He also took the time to investigate and resolve a few technical issues along the way. Communication was excellent with fast responses and clear guidance throughout. We were able to get everything sorted smoothly in the end.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2026

Using app

Over 5 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 19, 2026

I love this up but one thing it would be helpful is to be able to download all images at one time instead of having to click on each individually. It would save a lot of time.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Glad you like the app! It's already possible to download multiple files at once, with either; 1. On your Shopify admin Order View > More Actions > Download as Zip 2. In the App > Archive > Any folder level can be downloaded as a Zip. All the best, Cloudlift Team

All reviews

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