File Uploads by UploadKit
File uploads for Shopify
Rating
4.8
feedback
189
chart
#1,533
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The app has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful customer support, and effectiveness in allowing customers to upload files. Users have highlighted the quick response times of the support team, the customization options available, and the app's seamless integration with various themes. However, there have been a few instances where users faced issues with billing, language filters, and responsiveness of the support team. Overall, the app seems to be a valuable tool for ecommerce merchants looking to enhance their store's functionality with file uploads.
Highlights
Rating Breakdown
All reviews
Nov. 29, 2024
Great app! And quick support in trouble shooting an issue I had with another app.
Nov. 13, 2024
I'm a photo printer and this app works very well for my clients to see the crops of their images before uploading them. I've had to contact the help desk a couple of times and they have always been very fast in reaching back to me with our different time zones and very helpful.
July 31, 2024
I am more than satisfied. They helpd me immediately and didn't give up till they found a solution for my problem. Amazing support service, amazing app. I recommend it! :)
June 5, 2024
This app is easy to use and does a really good job at uploading photos and text. I needed help changing the button color, and the support team responded quickly and followed up to ensure everything was okay. Highly recommend using it!
June 2, 2024
the product does not save pictures this 1. After deleting the application, I reinstalled it again, it wants the 1-month fee I paid again, this 2 other applications are more comfortable, believe me.
Hi! Billing is handled directly by Shopify, and you won't be charged a second time -- you just have to re-approve the standard monthly fees after uninstalling. We've already offered to refund the first charge if you decide not to use the app -- however nothing has been billed yet so it's still a little early. Please get back in touch with us at [email protected] if you'd like us to handle that for you. Thanks!
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