Rating

4.8

feedback

187

Reviews

chart

#1,290

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    19%
  • Less than a year
    58%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and effectiveness in allowing customers to upload files. Many users highlighted the quick response times and helpfulness of the support team, mentioning that they received assistance with customizations and technical issues promptly. The app was described as a game-changer, with some users stating that it was essential for the success of their ecommerce store. However, there were a few negative reviews mentioning issues with billing, language filters, and support availability. Overall, the app seems to be highly recommended for its functionality and top-notch customer service.

Highlights

Positive customer support and quick response times
Ease of use and effectiveness in file uploads
Customization options and assistance with technical issues
Essential for the success of ecommerce store
Some negative reviews regarding billing and language filters

Rating Breakdown

  • 5
    97% (181 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 31, 2024

I am more than satisfied. They helpd me immediately and didn't give up till they found a solution for my problem. Amazing support service, amazing app. I recommend it! :)

Store

Vividly

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

This app is easy to use and does a really good job at uploading photos and text. I needed help changing the button color, and the support team responded quickly and followed up to ensure everything was okay. Highly recommend using it!

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 2, 2024

the product does not save pictures this 1. After deleting the application, I reinstalled it again, it wants the 1-month fee I paid again, this 2 other applications are more comfortable, believe me.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi! Billing is handled directly by Shopify, and you won't be charged a second time -- you just have to re-approve the standard monthly fees after uninstalling. We've already offered to refund the first charge if you decide not to use the app -- however nothing has been billed yet so it's still a little early. Please get back in touch with us at [email protected] if you'd like us to handle that for you. Thanks!

5 / 5 Share

April 8, 2024

Great app for uploading photos to your page. It's super easy to use and the technical service is very very helpful with any questions you might have. I recommend it 100%!

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 20, 2024

Good product, with amazing and super fast support

Using app

1 day

Total reviews

2

Average rating

5.0

All reviews

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