File Uploads by UploadKit
The reviews for this Shopify App are quite mixed. Many users praise the app for its functionality, ease of use, and the quick and helpful customer support they received. Users appreciate features like uploading and customizing photos, fast response times, and the ability to resolve issues promptly. However, there are also negative reviews highlighting issues with technical support response times, lack of assistance, and problems with the app not working well in some cases. Some users mentioned experiencing delays in getting solutions to their problems and dissatisfaction with the level of support provided.
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It works well almost all the time, but when it doesn’t, the technical support and response times are bad — it takes them two weeks to give me a solution.
Thank you Alice for helping a novice coder figure out how to change popup colors. Your company is always there to help with my little issues. Your respond answered my questions fast and allowed me to figure out coding that I could not have done without your help. Best upload app on Shopify!
Probably the best app for what it is, been using it for a few years now, never had problems, support is top notch. Can't recommend it enough!
These guys were really fast in responding and compentent. Nothing but good to say!
doesnt work well
Hello, I'm so sorry for the problems you've seen today -- the upload network which powers us, Uploadcare, had some serious network problems which are now resolved. I'm speeding up my work on deploying a second upload network which will once again make us the most reliable upload system anywhere. I know we need to work hard to regain your trust, and I won't stop until we're there. Again, I'm sorry.
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