File Uploads by UploadKit
Seamless file uploads for personalized products
Rating
4.1
feedback
85
chart
#2,885
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
34%
-
Less than a year
44%
-
More than a year
19%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick responses, helpful assistance, and willingness of the support team to go above and beyond to resolve issues. The app itself is praised for its functionality, ease of use, and customization options that fit well with different store themes. However, there are some negative reviews mentioning issues with support responsiveness, app functionality, and delays in resolving problems. Some users have experienced difficulties with the app not working well or facing challenges with the support team's availability.
Highlights
Review RSS Feed
All reviews
March 4, 2026
Thank you Alice for helping a novice coder figure out how to change popup colors. Your company is always there to help with my little issues. Your respond answered my questions fast and allowed me to figure out coding that I could not have done without your help. Best upload app on Shopify!
Jan. 26, 2026
Probably the best app for what it is, been using it for a few years now, never had problems, support is top notch. Can't recommend it enough!
Jan. 10, 2026
These guys were really fast in responding and compentent. Nothing but good to say!
Dec. 15, 2025
doesnt work well
Hello, I'm so sorry for the problems you've seen today -- the upload network which powers us, Uploadcare, had some serious network problems which are now resolved. I'm speeding up my work on deploying a second upload network which will once again make us the most reliable upload system anywhere. I know we need to work hard to regain your trust, and I won't stop until we're there. Again, I'm sorry.
Nov. 21, 2025
I’ve had a great experience with UploadKit: they’re fast, helpful, and have resolved every request I’ve had in no time. Excellent customer support and a reliable app, highly recommended!
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