Rating

4.8

feedback

189

Reviews

chart

#1,543

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    19%
  • Less than a year
    58%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and effectiveness in allowing customers to upload files. Many users highlighted the quick response times of the support team and their willingness to help with customizations. However, there were a few negative reviews mentioning issues with billing, language filters, and theme compatibility. Overall, the app seems to be highly recommended for its functionality and top-notch customer service.

Highlights

Ease of use and effectiveness in allowing customers to upload files
Excellent customer support and quick response times
Customization options and willingness of support team to help
Issues with billing and theme compatibility
Negative feedback on language filters and organization in multiple languages

Rating Breakdown

  • 5
    97% (183 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 29, 2024

Great app! And quick support in trouble shooting an issue I had with another app.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

I'm a photo printer and this app works very well for my clients to see the crops of their images before uploading them. I've had to contact the help desk a couple of times and they have always been very fast in reaching back to me with our different time zones and very helpful.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

I am more than satisfied. They helpd me immediately and didn't give up till they found a solution for my problem. Amazing support service, amazing app. I recommend it! :)

Store

Vividly

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

This app is easy to use and does a really good job at uploading photos and text. I needed help changing the button color, and the support team responded quickly and followed up to ensure everything was okay. Highly recommend using it!

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 2, 2024

the product does not save pictures this 1. After deleting the application, I reinstalled it again, it wants the 1-month fee I paid again, this 2 other applications are more comfortable, believe me.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi! Billing is handled directly by Shopify, and you won't be charged a second time -- you just have to re-approve the standard monthly fees after uninstalling. We've already offered to refund the first charge if you decide not to use the app -- however nothing has been billed yet so it's still a little early. Please get back in touch with us at [email protected] if you'd like us to handle that for you. Thanks!

All reviews

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