K9 Nutra review for UpOrder (formerly Spently)

2 / 5

May 14, 2017

Have been looking forward to getting into this app and upgrading our emails for out upcoming new site. Unfortunately for me, it has become a hassle. The biggest headache is that after you spend considerable time on customizing an email, most of those customizations do not carry over to the next notification template. This did not seem correct so I checked the FAQ and it says to use the "Replicate" feature. Well I can't seem to locate it. Additionally, when going into he company settings, I continue to get a login error. This is after I am already logged in. Even after resetting the password it still gives the username / password error and will not log in. Very frustrating! The vast majority of reviews seem to speak well of the app. So take my experience with a grain of salt and I would recommend you try the app for yourself before making a decision. For me however, it just seems to be a bit too quirky for the price. Speaking of price, for the amount charged on mid to high tiers, there really should be a few more quality templates available to choose from. While the ones available are decent, it would still be nice to have a larger selection. Perhaps more will come in the future. For now, be prepared to do a good bit of customization. The interface is easy enough to work with though and you should get the hang of it quite quickly. Good luck!

Using app

3 months

Total reviews

5

Average rating

3.6

Developer Reply

Thanks so much for the great feedback! We have since introduced global settings into the email builder which allow you to create all 15 emails much quicker, and for your design to persist across all of them so you don't have to recreate them all from scratch. We have also introduced new email template themes, and partnered with Out of the Sandbox and Pixel Union to offer email themes that match your website theme!

UpOrder (formerly Spently) for Shopify
UpOrder (formerly Spently)
4.8 star
582 reviews

Increase repeat purchases with customized notification emails

Developer
Shopify App Store