Mymusiccd Com review for UpOrder (formerly Spently)

5 / 5

March 16, 2016

First off, the Spently crew gets it. Excellent product. Very fair price. Easy installation. Kick ass customer service. There are a lot of beautiful apps out there but more often than not you are left on your own accord to install, learn a new interface, hunt and peck, and test, test, test until you get it right or just uninstall the app in frustration. Not so with Spently's Review Notification Email Editor & Analytics. From the moment I installed the app these guys were in contact (automated and Non-automated) and made sure I had all the info I needed to use their app to it's full potential. Our personalized children's CDs have custom product options that need to be pushed into the Order Confirmation emails. So when I had a couple requests to tweak the liquid code to my specs Ren spent probably too much time helping me get it right. Huge thanks to Ren. The bottom line is this is how all app companies should conduct their business. If more app companies truly focused on helping their customers in the set up phase they would make more money and have more loyal customers. Thanks, Spently, you just gained another loyal customer.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

UpOrder (formerly Spently) for Shopify
UpOrder (formerly Spently)
4.6 star
582 reviews

Increase repeat purchases with customized notification emails

Developer
Shopify App Store