Inaaz.biz review for UpOrder (formerly Spently)

We’re sorry to see this review, but it’s an inauthentic representation of our app and our interaction with you. Our customer support team responded to you within 15 minutes even though it was at 1:30am EST and our support hours are typically from 9am - 6pm EST. We care about our merchants and we pride ourselves on our service. We are still more than happy to help you in any way we can. We don't offer email newsletters, it's just not what we do. We support your Shopify notification emails and power automated follow up emails. If you would like to send newsletters there are many great apps in the Shopify App Store to do that. We do not hijack your data in any way. We do need some data to properly service you and your emails, with features like product recommendations, discounts, and analytics. We delete all of your data within 30 days of uninstalling our app. You can find more info in our Privacy Policy. Every Shopify app you install from the Shopify App Store is visible under the 'Apps' section in your Shopify admin. If for some reason you cannot see our app there please contact Shopify Support for help. Our thousands of merchants, including the 450+ merchants who have given us positive reviews would disagree with you that our app is not reflected in Shopify after installation. They are all driving fantastic results, and it's worth the investment to them. We'd love to deliver the same service and results for you. Also, the app is completely free for you to use at your order volume :)