Orange Fox Custom review for UpOrder (formerly Spently)

1 / 5

Dec. 12, 2022

The support service is so bad. And the follow-up emails do not work. But this app didn't support to solve the problems.

Using app

6 months

Total reviews

3

Average rating

3.7

Developer Reply

We’re sorry you’re experiencing this issue with Follow Up emails. We’ve already reached out to you directly and provided more detail about your specific case and appreciate your patience while we do a thorough investigation of the issue. We apologize for any inconvenience and understand how important timely email communication is for your shoppers. We’d love to further discuss with you how we’re working to remedy this. Please watch out for an email coming your way shortly.

UpOrder (formerly Spently) for Shopify
UpOrder (formerly Spently)
4.8 star
582 reviews

Increase repeat purchases with customized notification emails

Developer
Shopify App Store