TForce LTL Freight Quotes
Get accurate TForce LTL freight quotes at checkout
Rating
2.2
feedback
6
chart
#15,523
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
17%
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Less than a year
50%
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More than a year
17%
Reviews Summary
The reviews for the app are mixed, with both positive and negative feedback from users. On the positive side, many users praise the app for its effectiveness in handling freight shipping quotes, especially for UPS Freight. Customers appreciate the cost-saving benefits and the ease of setting up the app. The customer service provided by the app developer, particularly Paul Birkhead, is highlighted as exceptional, with quick responses and efficient troubleshooting. Users also value the expertise and experience of the developer in the shipping industry. On the negative side, some users find the app complicated to use, especially during the trial period. The lack of proper support on chat and reliance on email for assistance are mentioned as drawbacks. Issues such as delays in cart loading, incorrect shipping cost calculations, and difficulties in configuring new products in the app have been reported. Despite the initial positive reviews, some users have had to abandon the app due to these challenges, leading to improved conversion rates for their online stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 14, 2025
I am on trial and app is very complicated, no proper support on chat. Only email and many things not get clear. However guide is there but my experience it is not easy enough to get expected output
The app listing does not offer "chat" as a supported channel for customer support. This should not be a surprise. Immediately after a merchant installs this app, an email is sent to the store owner's email address with instructions on how to contact our support staff. By phone: 404-369-0680 x2, by email: [email protected]. This merchant didn't take advantage of either of these avenues.
July 21, 2021
Best app ever on Shopify it looks like special design for the purpose I'm shipping with UPS Freight now called TForce Freight
Thanks for your review! We're happy that you have such a strong opinion of the app and are delighted to have you as a customer.
Oct. 9, 2017
I used to have a big issue with Freight Shipping Quotes calculation for my customers. Many orders were canceled and refunded. Thank's God I found UPS LTL Freight Quotes app for Shopify! It was not that easy to set it up for me, but great customer service help me out! I'm very happy and satisfy. I highly recommend this app for people who deal with Freight Shipping
Sept. 5, 2017
I knew this app developer was many steps above other shipping app developers I talked to for two reasons. First, initial communication with speaking to a person was efficient. I was looking for an out-of-the-box development for LTL and truck load as well as small package for our products that are still not an every day E commerce transaction in our market. As I was speaking with the gentleman, who was extremely patient for I was outside my scope of linguistics in the shipping trade, his response was articulate, taking real time to help me understand what the possibilities could be for our shopify store. The second reason Eniture set itself apart was that this gentleman, with whom I was speaking, was in fact the owner, Paul Birkhead. He took that first call and it was always Paul spearheading this unique shipping app for our company. Troubleshooting the app and questions were always followed up by the quickest response and resolution to the query. I cannot say enough about Eniture's professionalism and sincerity in this division of shipping apps. Paul comes from decades of experience in the shipping industry and IT and it shows in how his creation of a complicated app with his team within my store testifies to their abilities and long-term relationships with us. Our company highly values Paul and Eniture for, although we now have an app that runs proficiently and our communication is less, he and his company remain an integral part of our team. Emmi Micallef, Co-founder and Vice President Historic Decorative Materials www.pavehdm.com
Aug. 31, 2017
We use this app in conjunction with Eniture Technology’s UPS Small Package Quotes app. It saved us money the minute we installed it. It's extremely easy to set-up and they offer excellent customer service. I highly recommend this app if you want to charge your customers accordingly. Thank you!
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