TForce LTL Freight Quotes
The reviews are mixed but lean positive overall. Several merchants praise the app for solving freight shipping quote problems, especially for UPS Freight/LTL use cases, and say it can save money, reduce order cancellations, and help charge customers more accurately. Positive comments also highlight strong, responsive, and knowledgeable customer service, with some users describing the setup as manageable once support is involved and calling the app a great fit for specialized shipping needs. On the negative side, some users found the app complicated to set up and felt the support experience was limited, especially when relying mainly on email instead of live chat. One review raised serious concerns about cart lag, abandoned carts, and conversion-rate drops caused by rate retrieval delays and configuration complexity. That reviewer also noted that product shipping data must be maintained inside the app rather than syncing automatically from Shopify, which can create extra work and lead to incorrect shipping calculations if not configured carefully.
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The simple fact is that can you directly integrate live shipping rates from your apps (such as, Eniture, or any freight calculator) into Google Merchant Center.
Hi Wiping Hub. I see that you simultaneously opened a support case. Thank you for doing that. We'll use it to request additional information from you so the circumstances of the "first click" behavior you reported can be properly investigated. Regarding the Google Merchant Center... It does not adequately handle shipping for anything other than what it refers to as "common carriers" (E.g. FedEx, UPS, USPS). I'll refer you to the following document to Google's Merchant Center Help: https://support.google.com/merchants/answer/12579417 There is also a document in Eniture Technology's knowledge base about the Google Merchant Center, which can be found using the following link: https://support.eniture.com/freight-quotes-in-the-google-merchant-center
I am on trial and app is very complicated, no proper support on chat. Only email and many things not get clear. However guide is there but my experience it is not easy enough to get expected output
The app listing does not offer "chat" as a supported channel for customer support. This should not be a surprise. Immediately after a merchant installs this app, an email is sent to the store owner's email address with instructions on how to contact our support staff. By phone: 404-369-0680 x2, by email: [email protected]. This merchant didn't take advantage of either of these avenues.
Best app ever on Shopify it looks like special design for the purpose I'm shipping with UPS Freight now called TForce Freight
Thanks for your review! We're happy that you have such a strong opinion of the app and are delighted to have you as a customer.
I used to have a big issue with Freight Shipping Quotes calculation for my customers. Many orders were canceled and refunded. Thank's God I found UPS LTL Freight Quotes app for Shopify! It was not that easy to set it up for me, but great customer service help me out! I'm very happy and satisfy. I highly recommend this app for people who deal with Freight Shipping
I knew this app developer was many steps above other shipping app developers I talked to for two reasons. First, initial communication with speaking to a person was efficient. I was looking for an out-of-the-box development for LTL and truck load as well as small package for our products that are still not an every day E commerce transaction in our market. As I was speaking with the gentleman, who was extremely patient for I was outside my scope of linguistics in the shipping trade, his response was articulate, taking real time to help me understand what the possibilities could be for our shopify store. The second reason Eniture set itself apart was that this gentleman, with whom I was speaking, was in fact the owner, Paul Birkhead. He took that first call and it was always Paul spearheading this unique shipping app for our company. Troubleshooting the app and questions were always followed up by the quickest response and resolution to the query. I cannot say enough about Eniture's professionalism and sincerity in this division of shipping apps. Paul comes from decades of experience in the shipping industry and IT and it shows in how his creation of a complicated app with his team within my store testifies to their abilities and long-term relationships with us. Our company highly values Paul and Eniture for, although we now have an app that runs proficiently and our communication is less, he and his company remain an integral part of our team. Emmi Micallef, Co-founder and Vice President Historic Decorative Materials www.pavehdm.com
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