Rating

4.5

feedback

10

Reviews

chart

#6,644

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    30%
  • Less than a day
    20%
  • Less than a month
    10%
  • Less than a year
    30%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising the helpful and patient customer support, easy installation process, and effectiveness in re-targeting customers. Users appreciate the app's tools for communication and its ability to remind customers to leave reviews. However, there is a negative review mentioning a lack of communication from the support team regarding an issue that was supposed to be fixed. Overall, the app seems to be highly recommended for its features and support.

Highlights

Positive customer support and easy installation process
Effectiveness in re-targeting customers
Tools for communication and review reminders
Lack of communication from support team regarding issues
Positive first impressions and recommendation

Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (1 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 2, 2023

It’s more than a month and we did not hear anything from them about an issue they said they will fix. It’s more likely they are not working on it.

Using app

Over 4 years

Total reviews

4

Average rating

1.0

5 / 5 Share

Dec. 11, 2018

rep. made a extra mile to help me get exact information. She was patient and clear on details. Thanks a lot

Using app

About 23 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

June 20, 2018

Great app highly recommended!

Store

A Shu

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2018

This is a very good APP everyone should have. It is easy to install and staff are amazing the ways they simply support you when you contact them for help. amazing app.

Using app

3 months

Total reviews

15

Average rating

4.1

5 / 5 Share

May 23, 2018

Great App to re target customers.

Using app

About 2 months

Total reviews

6

Average rating

5.0

All reviews

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