Rating

4.6

feedback

9

Reviews

chart

#5,331

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    22%
  • Less than a month
    22%
  • Less than a year
    22%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising the outstanding customer service, ease of use, and effectiveness of the app in re-targeting customers and communicating with them. Users appreciate the support provided by the staff and find the installation process easy. However, there is one negative review mentioning a lack of communication from the app developers regarding an issue that needs fixing.

Highlights

Outstanding customer service and support
Ease of use and installation
Effectiveness in re-targeting customers
Lack of communication from developers
Positive user experience

Rating Breakdown

  • 5
    89% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (1 ratings)

Reviews with Text

  • 100% (9)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 2, 2023

It’s more than a month and we did not hear anything from them about an issue they said they will fix. It’s more likely they are not working on it.

Using app

Over 4 years

Total reviews

4

Average rating

1.0

5 / 5 Share

March 18, 2019

Sewing Patterns and Projects (Instant downloads): Thank you to SpurIT. The customer service has been outstanding. And of course Upsell is a free app! The app has also been easy use.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your review! We're glad to hear how well our apps are working for you. Let us know if you need any help.

5 / 5 Share

Dec. 11, 2018

rep. made a extra mile to help me get exact information. She was patient and clear on details. Thanks a lot

Using app

About 23 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

June 20, 2018

Great app highly recommended!

Store

A Shu

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2018

This is a very good APP everyone should have. It is easy to install and staff are amazing the ways they simply support you when you contact them for help. amazing app.

Using app

3 months

Total reviews

15

Average rating

4.1

All reviews

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