Rating

4.9

feedback

85

Reviews

chart

#10,474

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    11%
  • Less than a month
    24%
  • Less than a year
    39%
  • More than a year
    26%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality and customer service. Many users appreciate the ease of use and effectiveness of the app in generating upsells and cross-sells. The customer support team is highlighted for being quick, helpful, and willing to go the extra mile to assist users with any issues or customizations. Users also mention the app's affordability and value for money, especially compared to other similar apps on the market. However, there are a few mentions of issues with customization, such as the need to edit theme code for certain features, and some users express a desire for more advanced features like AI integration for product recommendations.

Highlights

Positive feedback on functionality and ease of use
Praise for excellent customer service and quick support
Affordability and value for money highlighted
Some users mention issues with customization and desire for more advanced features

Rating Breakdown

  • 5
    96% (82 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 21, 2022

This app does exactly what I needed and the customer service is outstanding. This one is a keeper! (I looked at quite a few!)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2022

Can you advise how I change the product name and price colour? It's blue as it's clickable but I want it black. I have checked all my shopify settings. Othewise product is great! Hope you can help

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for posting the review, i can certainly help with that. But When i see the website is password protected. Can you please share password with us in email to open the website? We sent you email as well.

2 / 5 Share

May 24, 2022

Plugin suddenly crashed? ? The entire module on the product page can't display the picture at first, and then the entire module disappears directly. There is no way to try to re-insert it. I have checked that the package fee has been paid, and it is currently in use. Please contact us after seeing it! ! I can't get into the interface of this plugin configuration at all! ! Update: I can't find the entry to send you email feedback, the plugin is still unavailable, what should I do?

Using app

14 days

Total reviews

1

Average rating

2.0

Developer Reply

Hello, We are very very sorry for the issue you faced, we checked from our end and the app is working fine. We have not received any email from your end about this issue. We have sent the request to access the store, so we can check if there is any issue with app setup and make it work properly asap. We would try our best and work hard to make it work for your store. Update : Please approve the request we sent to access the store so we can check it. The request is sent to the store's registered email address.

5 / 5 Share

May 6, 2022

App works amazing. Simple for adjusting and adding the products. Gives you everything this kind of app needs to give. Zooomy team support is great, quick and effective.

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2022

Amazing customer service! Formatting issues within our theme meant some components were duplicating but the team were able to rectify these issues immediately. Even with extremely different time zones the cross sell app was customised by the team and signed off within 24 hours. Highly recommend above other cross-sell apps!

Using app

2 days

Total reviews

1

Average rating

5.0

All reviews

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