Rating

2.7

feedback

8

Reviews

chart

#10,471

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    50%
  • More than a year
    12%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include great customer support, easy setup of upsell funnels, and the ability to customize the app to fit the website's vibe. Customers have reported an increase in average order value after using the app. However, negative feedback includes issues with the cart upsell not working correctly, leftover code after uninstalling the app, and the inability to remove the 'powered by Zappy Upsell Funnels' branding, which some users find tacky. Overall, the app shows potential but needs improvements in functionality and customization options.

Highlights

Great customer support and quick responses
Easy setup of upsell funnels
Increase in average order value
Issues with cart upsell functionality
Inability to remove branding

Rating Breakdown

  • 5
    62% (5 ratings)
  • 4
    12% (1 ratings)
  • 3
    12% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 1, 2023

Absolutely detrimental. - The cart upsell doesn't work (shows another funnel than the one it's supposed to) - Support didn't help - Left a lot of leftover code when i uninstalled the app. Straight loss. It's sad because it could have been a good app.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

July 20, 2022

Great free app for Shopify, does the job of upselling, and you can customise to fit the vibe of your website.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2022

Very goo dapp and responsive team - I recommend this app to commercial users who are keen to understand a better way to increate cart size.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2021

Still testing conversion with the funnels, but customer service is amazing! Upgraded my plan to Plus because I need more views.

Store

Kokoro

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review. We are glad to have helped you with the funnel issue. We sincerely hope you are able to increase your revenue with the upsell offers. For anything else, just drop us an email :) Stay safe, Arpit Team Zegsu

5 / 5 Share

Nov. 3, 2020

Fantastic customer support with quick responses and very willing to help. They even requested access to my store so they could personally help fix my issues.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We are glad to know that you have found value in our app and we promise to maintain the same level of customer centricity and dedication in our business. To your success! Arpit Team Zegsu

All reviews

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