Horizum review for Koala Free Gift BOGO Upsell

July 2, 2025

I was having issues with my checkout and initially thought it was caused by the app. Max jumped in right away to help,we tried a few things within the app, but nothing seemed to fix it. Then Max went a step further and checked my Shopify dashboard. Turns out, my own manually set discounts were conflicting with the ones from Koala, which caused the issue. Incredible customer service, Max really went above and beyond. And the app itself is great