Upsell Wizard | AI Magic  for Shopify

Upsell Wizard | AI Magic

Upsell Wizard | Bundles Upsells and Cross-Sells

Rating

4.2

feedback

18

Reviews

chart

#3,568

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    6%
  • Less than a month
    11%
  • Less than a year
    56%
  • More than a year
    11%

Reviews Summary

The reviews for the Upsell Wizard app are mostly positive, with users praising its ease of use, effectiveness in increasing sales, and responsive customer service. Many users appreciate the various upsell options available, such as post-purchase upsells and one-click upsells, which have helped them generate more revenue. The app's design and functionality are also highlighted as major strengths, with users mentioning that it is user-friendly and works well. Additionally, the support team, particularly individuals like Sergey and Ryan, receives high praise for being helpful and responsive to users' needs. On the negative side, there are a few reviews mentioning issues with the app's multilanguage support and some confusion with certain features like the 'List' funnel type. One user reported losing a customer due to a technical issue with the app that caused the checkout screen to turn black. Another user expressed concerns about GDPR compliance and receiving strange auto-generated emails. Despite these drawbacks, the majority of reviews emphasize the app's positive impact on sales and overall satisfaction with its performance.

Highlights

Ease of use and effectiveness in increasing sales
Responsive customer service
Design and functionality
Issues with multilanguage support and feature confusion
Concerns about technical issues and GDPR compliance

Rating Breakdown

  • 5
    83% (15 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 8, 2024

BEWARE! Had the wizard turned on for a few hours and lost a customer because the screen turned black when she went to checkout and couldn't get out of it. She abandoned her cart and never came back. I immediately turned it off and have not had it back on since. Today I got a strange auto generated email that they did not have any information on the customer requesting their data be removed. I have not had a customer ask to have their data removed. They stated it was to comply with GDPR, however, I do not sell internationally and GDPR does not apply to my business. When I emailed them saying I do not have it turned on, and have not besides a couple of hours the first day, I asked what was going on. They gave me a generic non-answer. Seems really fishy to me. I told them I didn't trust what was happening and that I'm uninstalling the app. Their own employee, Sergey, told me "Sorry, uninstall."

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Dear HandCraft Skincare, Thank you for your feedback, and we're sorry for any confusion caused. We receive automated personal information erasure requests from Shopify and respond with an automatic email explaining that our app does not store personal information, thus no action is taken. We're committed to providing a smooth experience and would be grateful for the chance to resolve the checkout issue. Please allow us to discuss this with you in more detail and earn back your business. You can reach us directly at [email protected]. Warm regards, The Upsell Wizard Team

5 / 5 Share

March 22, 2024

These guys have been extremely helpful in getting this app set up and working for us in a very short time.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Nice and easy design and works very well. I especially like the free version because it allows you to try it out as long as you need instead of being limited to X number of days.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

I've got to give major props to the Upsell Wizard team! I've tried a bunch of upsell solutions before, but this one is a game-changer. It's also very affordable compared to other upselling apps.The setup was very easy, and we got our first sale within 30 minutes. It's already paid for itself and we're just getting started. I've been using the post-purchase upsell option and that one-click upsell feature after a purchase is legit. I've also set up a couple of upsells that pop before customers even hit the checkout, and every offer I've created thus far is profitable. Oh, and shoutout to their support team. Ran into a tiny hiccup (totally on my end), and they were on it. Super helpful. If you're running a Shopify store and aren't using Upsell Wizard yet, you're AOV (average order value) could be higher. Give it a try, highly recommend.

Store

Myster

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

A user friendly app for Upselling products. Customer service is very responsive and ready to help.

Using app

7 months

Total reviews

2

Average rating

5.0

All reviews

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