Rating

4.3

feedback

14

Reviews

chart

#11,827

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    50%
  • Less than a year
    29%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the ease of installation, attractive appearance, and helpful customer support. Users appreciate the quick responses from the support team and the ability to customize the progress bar to match their store's aesthetic. However, there are some concerns raised about the app suddenly stopping working, lack of response from support in some cases, and issues with specific features like the free product option being glitchy. Overall, the app is praised for its simplicity, customization options, and excellent customer service.

Highlights

Ease of installation and customization
Helpful customer support
Glitches and issues with specific features
Positive feedback on appearance and functionality
Concerns about app suddenly stopping working and lack of support response

Rating Breakdown

  • 5
    71% (10 ratings)
  • 4
    7% (1 ratings)
  • 3
    14% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

Works perfectly! This is a nice looking free shipping bar that can be plugged into the Cart page, as well as the Product page. Simple and attractive looking. Like me LOL

Using app

1 day

Total reviews

81

Average rating

4.3

5 / 5 Share

April 24, 2024

They fixed my problems super fast! Thank you so much for the good service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review. It's always a pleasure to help and be modestly part of this creative ecosystem.

1 / 5 Share

March 18, 2024

The app will appear to be setup and then suddenly stop working, yet they continue to take your money and don't reply to support requests. Do not recommend!

Using app

About 1 month

Total reviews

10

Average rating

3.8

Developer Reply

Thank you for taking the time to leave your review! I'm very sorry and confused about the exprience you had. We acknoledged your chat message and asked for details in 2 minutes. We checked our progress bar on your shop and found the bug it seams you were talking about. I sincerly apoligize for that. It took us 3 hours to fix it since you first message. Then we sent you a second message asking for a confirmation from your side but we never get a reply since your very first message. Sometimes merchants don't reply, we respect it. Our chat system says you read all of our messages. We thought it was ok but it looks like you never got those messages. We sent you the transcript of the conversation at your "info" email. Please, could you check it? We would love to give you a better experience with the app.

3 / 5 Share

June 2, 2023

Says support hasnt been online for 3 months, not sure if we'll get a response to our issues with this but would love to actually use it.

Using app

13 minutes

Total reviews

2

Average rating

2.5

Developer Reply

Hello. Thank you for your review. However, we've already replied to your request in our chat from the 3rd of June in our time zone (UTC+2). You can always check your spam mail, and verify if you've correctly received our response. If you are still seeking help configuring our app, we kindly remind you that we need a collaborator request code, so we can send you a collaborator access request and make the changes for you. We will be glad to help as fast as we can. Best regards. Paula from Yaco's Team.

5 / 5 Share

March 10, 2023

Very easy to install and to setup. Also, I had a question and the support was quick, helpful and very nice !

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this wonderful review. We wish you all the best for your store!

All reviews

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