Rating

4.2

feedback

19

Reviews

chart

#2,798

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    16%
  • Less than a year
    53%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with many users praising its ease of use, customization options, and helpful customer support. Users appreciate the app's ability to add a free shipping bar to both the Cart and Product pages, as well as its flexibility in customizing and adding various types of gifts. The quick and responsive customer service is highlighted in multiple reviews, with users mentioning fast problem-solving and even personalized assistance like creating custom videos. However, there are a few negative reviews that mention issues with the app suddenly stopping working, lack of response from support, and glitches in certain features like the free product option.

Highlights

Positive aspects: Ease of use, customization options, helpful customer support, flexibility in adding gifts
Negative aspects: App suddenly stops working, lack of response from support, glitches in certain features

Rating Breakdown

  • 5
    79% (15 ratings)
  • 4
    5% (1 ratings)
  • 3
    11% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

Works perfectly! This is a nice looking free shipping bar that can be plugged into the Cart page, as well as the Product page. Simple and attractive looking. Like me LOL

Using app

--

Total reviews

62

Average rating

4.2

5 / 5 Share

April 24, 2024

They fixed my problems super fast! Thank you so much for the good service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review. It's always a pleasure to help and be modestly part of this creative ecosystem.

1 / 5 Share

March 18, 2024

The app will appear to be setup and then suddenly stop working, yet they continue to take your money and don't reply to support requests. Do not recommend!

Using app

About 1 month

Total reviews

9

Average rating

3.7

Developer Reply

Thank you for taking the time to leave your review! I'm very sorry and confused about the exprience you had. We acknoledged your chat message and asked for details in 2 minutes. We checked our progress bar on your shop and found the bug it seams you were talking about. I sincerly apoligize for that. It took us 3 hours to fix it since you first message. Then we sent you a second message asking for a confirmation from your side but we never get a reply since your very first message. Sometimes merchants don't reply, we respect it. Our chat system says you read all of our messages. We thought it was ok but it looks like you never got those messages. We sent you the transcript of the conversation at your "info" email. Please, could you check it? We would love to give you a better experience with the app.

5 / 5 Share

Feb. 15, 2024

There is no one in this f**** market that let's you customise, add almost unlimited types of gifts for this price. NO ONE. No cloud cart on backend just clear the items you want and blast them in your cart whitout influencing your store speed. 10/10 Amazing.

Store

Flovita

Using app

About 2 months

Total reviews

8

Average rating

5.0

3 / 5 Share

June 2, 2023

Says support hasnt been online for 3 months, not sure if we'll get a response to our issues with this but would love to actually use it.

Using app

About 13 hours

Total reviews

2

Average rating

2.5

Developer Reply

Hello. Thank you for your review. However, we've already replied to your request in our chat from the 3rd of June in our time zone (UTC+2). You can always check your spam mail, and verify if you've correctly received our response. If you are still seeking help configuring our app, we kindly remind you that we need a collaborator request code, so we can send you a collaborator access request and make the changes for you. We will be glad to help as fast as we can. Best regards. Paula from Yaco's Team.

All reviews

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