UpStack Data Pixel & Analytics for Shopify

UpStack Data Pixel & Analytics

UpStack First-Party Data Pixel (CAPI) for Facebook Ads

Rating

5.0

feedback

28

Reviews

chart

#4,062

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    25%
  • Less than a year
    68%
  • More than a year
    0%

Reviews Summary

The reviews for the UpStack app are overwhelmingly positive, with users praising the app for its seamless onboarding process, increased match rates, and excellent customer service provided by Michael, the founder. Users highlighted the app's ability to improve data accuracy, optimize marketing platforms, and provide reliable attribution metrics. The personal touch and responsiveness of the support team were also commended, with users expressing satisfaction with the level of assistance received. However, there was one negative review mentioning a delay in receiving help and a lack of response, leading to uncertainty about continuing to use the app.

Highlights

Positive feedback on seamless onboarding and increased match rates
Praise for excellent customer service and support
App's ability to improve data accuracy and provide reliable attribution metrics
Negative review mentioning delay in receiving help and lack of response
Users expressing satisfaction with the level of assistance received

Rating Breakdown

  • 5
    104% (29 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

Implementation = a breeze. The data = clean. Integrations...tons! Overall super helpful to get us up & running and if we have any issues they are super responsive. Getting the data we need to scale campaigns & even helping our Klaviyo email instance to be more efficient. Thank you!

Store

Gravel

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

3rd party CAPI is important to increasing data accuracy with our marketing platforms. I looked at several providers and chose upstackified because I felt the technology and customer service were aligned with my business. After implementation our match rates went up over 30%. They even helped us navigate a few other technical issues along the way with a very personal touch. I highly recommend!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Excellent app. The onboarding from the founder Michael was great and he was happy to answer any questions I had. No false promises as well which is nice. Our match rate scores increased by around 20% from using the native Shopify integration. Highly recommended.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Seamless onboarding from UpStack team Appeared to get positive results straight from the outset across meta Michael & team have been responsive to queries on Slack Looking forward to seeing the results on our second store

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

After testing out and surveying a number of platforms in this space, we onboarded with UpStack based on a strong recommendation. It's been a few a months now and absolutely no regrets. Michael has been a fantastic partner. It's rare that I run into someone in ecomm that has a truly deep technical knowledge of the attribution space given that it's quite the black box. He knows the space forwards and backwards. Very impressed. He's readily available to assist and I've picked his brain many times, quite often on topics hardly related to his platform and he's yet to tell me to get lost. We've seen Event Quality Match scores in meta increase, adding reliable NC purchase, NC CPA and NC ROAS metrics in ad manager is massively helpful as we're very focused on optimizing for NC, Klaviyo abandon flows are picking up significantly more revenue outside of our standard abandon flows (this alone generates a very solid ROI on using UpStack). Overall big thumbs up for building a great platform and strong recommendation to others. With Michael's personal onboarding walk through which made the onboarding super simple and eliminated the chance of misconfiguration, combined with the trial period, there's no reason not to onboard to the platform and give it a try.

Using app

3 months

Total reviews

5

Average rating

5.0

All reviews

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