Uptime – Automated Store Tests

Oct. 31, 2024

My life safer - when Shopify clearly has issues but their official status page presents another airing of "everything is awesome", this is my sanity haven. Thank you for at least letting me know it's not something we did, but report on outages and seen isssues, so we merchants don't make more mess by changing onsite stuff in panic!

Dec. 27, 2023

Great tool for tracking the uptime and key apps.

Oct. 27, 2023

Great app for keeping track of our shops's downtime / bugs!

Oct. 19, 2023

Let me start by saying that Corey and the Uptime app have been absolute game-changers for my business at Prime Party. The Uptime app has proven itself to be an invaluable tool for us. There have been countless instances when our sales suddenly dipped, and I'd find myself filled with anxiety, knowing that I'd have to spend an entire day dissecting the website to identify where the funnel was breaking down and then scrambling to seek support to fix it. It was a constant source of stress and disruption to my daily life. It's interesting because my business partner, Paul, once asked if there was an app out there that could monitor our website's performance so we wouldn't have to rely solely on our instincts to diagnose issues. And it got me thinking: what even defines a website working 'properly'? Is 'properly' even good enough? I remember smirking and saying, 'You're looking for a silver bullet, Paul. I highly doubt anything like that exists.' Well, it turns out I was wrong. This app not only exists but has become a lifeline for us. Uptime is that off-site app we were dreaming of, monitoring our pages and website flow with precision. It's liberated us from the constant worry about our site's health and allowed us to channel our energy into growing our business. To make things even better, Corey went the extra mile, taking 30 minutes of his valuable time, 10 of which he introduced us to Uptime and the remaining 20 to delve into the intricacies of my business and understand the challenges we were facing with e-commerce. I wholeheartedly recommend Uptime and the fantastic team behind it. They have delivered on their commitment to have our backs, and I couldn't be more pleased. Corey and Uptime have earned this 5-star review with their dedication to customer satisfaction and the incredible value they've brought to our business. Thanks to them, the days of stress and uncertainty are behind us, and we can confidently focus on the growth and success of Prime Party.

Oct. 3, 2023

Uptime has been a game-changer for our e-commerce businesses. It provides unparalleled ease of mind with its user-friendly onboarding process and the creation of customizable tests. Corey's outstanding support has been invaluable, making our experience truly exceptional. The integration with Slack is a standout feature, ensuring that we are always informed of our website's status in real-time. Uptime has become an indispensable tool for our Shopify store, and we can't thank Corey and the team enough for their dedication to excellence. Five stars all the way!

Nov. 13, 2024

November 2024 Update: We are still happy customers of Uptime at Bonafide Health! Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.

Aug. 18, 2023

This freaking app. What a blessing. I really hate seeing an email from it, but I also love it extremely. Love/hate relationship, I think what they built is phenomenal to help merchants like me be alerted immediately when there's bugs preventing customers specifically from checking out of our store. Knowing it makes it so we can tweak or coms and expectations of sales per day for example. But yeah, every store should get it lol.

Aug. 18, 2023

Seriously amazing! They worked with us to built the main tests for our store and Corey reaches out proactively even before we notice things ourselves!

Aug. 14, 2023

An essential 'insurance' tool for our marketing and engineering resources to make sure that alarm bells go off if there is an issue with someone being able to shop on our site. We can immediately investigate, validate any issues, and temporarily turn off ad spend or other marketing activities to minimize the negative effects of a technical issue. How much is the difference between only 5 min of downtime vs hours undiagnosed, worth to you for your store?

April 24, 2023

This app is a must! Allows our teams to know when there are performance issues, delays, or when a feature or 3rd party app is down. The amazing support team is the cherry on top.

April 4, 2023

Great app and support! it saved us tons of hours of work. We were checking all our funnels and landing pages manually before or via our VA, right now everything is automated.

March 3, 2023

There was a few times within the last year that Shopify’s checkout was out and our sales per hour went from the thousands to zero. Unfortunately, we weren’t aware of the outage until we checked sales that night, but we had already spent the ad dollars. Uptime is super easy to implement and use and having it installed gives me so much peace of mind. We’ve gotten many notifications of potential outages and have been able to check if our store has been affected right away. The ROI of saved marketing dollars is a complete no brainer and would recommend that all merchants install Uptime on their store!

March 2, 2023

Uptime gives our leadership team the peace of mind needed to ensure the website customer journey is uninterrupted. The Slack notifications of app/Shopify outages are very convenient and the team is very quick to add new software to the monitoring list. The onboarding process was very easy (Uptime team did all of the setup for us) and the team is extremely accessible.

Jan. 24, 2023

Love my experience with Uptime. The ability to constantly add new flows to check gives me peace of mind that my website is operating as it should.

Jan. 19, 2023

The Shopify Cart API outage had a huge effect on us. Customers were unable to add any products to their cart and we were unaware of the issue. Uptime was able to catch the cart issue and notify our team so that we could look for a resolution right away. While Shopify support insisted that the issue was related to our theme, uptime helped us identify that it was indeed a Shopify error. They gave us the confidence to continue to push Shopify's support team until they came to the same conclusion. Having uptime on our site gives us the peace of mind and confidence needed at all hours of the day.

Jan. 12, 2023

They went above and beyond helping me with a Shopify issue that Shopify couldn't even help me with. AMAZING!

Dec. 21, 2022

Great functionality, Great support from the team. They continue to add on integrations over time, making the app more and more valuable. Highly recommend

Dec. 19, 2022

Uptime is a must have app within your Shopify tech stack if you're serious about ensuring theme and app changes don't break you site, with their automated testing functionality. On-boarding was a breeze, and ongoing support has been great! We've been using Uptime for the past few months - it's extremely easy to setup the automated tests, and the ability to receive alerts as soon as there's an issue with the site, Shopify platform, or 3rd party apps, is invaluable (most of the alerts come through before the app or platform themselves notify us!). We'd pay the money just for the alerts to be honest! I can't recommend this app highly enough.

Dec. 13, 2022

great app, competitive price, and awesome support. One uptime notification that saves a broken funnel could pay for the fee REAL quick.

Dec. 12, 2022

This app saved us a lot of time on the website testing. Also it checks Shopify status as well as some of our third-party integrations!