Rating

4.9

feedback

121

Reviews

chart

#2,749

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    9%
  • Less than a year
    24%
  • More than a year
    14%

Reviews Summary

The reviews for the Utterbond Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the quick responses, personalized assistance, and willingness of the team to go above and beyond to help with setup and customization. Many users mention that the app is easy to use and offers great value for managing subscriptions. However, a few users have pointed out the need for additional features like analytics and reporting dashboards. Some users also experienced issues with bugs and unreliable support, leading to frustration and negative experiences.

Highlights

Exceptional customer service and support
Ease of use and value for managing subscriptions
Need for additional features like analytics and reporting dashboards
Issues with bugs and unreliable support

Rating Breakdown

  • 5
    50% (60 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

The app is clearly laid out, easy to change, and offer tonnes of functionality at a good price. The development team have also been extremely helpful in making changes that are specific to our store's styling and function, such as adding and removing UI and altering email templates.

Store

Visune

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

Nov. 8, 2024

Great app and very responsive support. Would be great if subscriptions had an option to send out a different product each time. Support said that they would add the feature in a future release. Highly recommended.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking your precious time to share the honest feedback & sharing your valuable suggestion. We’ll use your suggestions to improve our app features and will update them very soon in our app. Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Our support team is always here to help you!

5 / 5 Share

Oct. 26, 2024

Excellent Team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

We have used 10-15 different subscription apps over the years and Utterbond stands out for their combination of dedicated customer support and exceptional value. Paresh and his colleagues have been helping me daily with questions about our unique use case and customizations. Utterbond doesn't currently have every single feature we need but they are working on new features every day and I have already sen such progress that my confidence is much higher in them than in most of the other apps I have used. If you are a small to mid-sized subscription business than you can probably save thousands of dollars a year by avoiding the expensive subscription apps and using Utterbond to manage your memberships. 100% worth testing and seeing if they are a fit!

Using app

About 2 months

Total reviews

16

Average rating

5.0

Developer Reply

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us! If you have any questions or need assistance, please feel free to contact us at [email protected] or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

5 / 5 Share

Oct. 3, 2024

Great customer service

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing great experience with us, Your feedback are valuable to us! Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

All reviews

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