Rating

4.8

feedback

127

Reviews

chart

#2,976

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    12%
  • Less than a year
    19%
  • More than a year
    17%

Reviews Summary

The reviews for the Utterbond Subscriptions Shopify App are overwhelmingly positive, highlighting the outstanding customer support provided by the team. Users appreciate the app's functionality, ease of use, and the ability to customize it to fit their specific needs. The support team, especially Paresh, is praised for being responsive, helpful, and going above and beyond to assist users with any issues or customization requests. Additionally, users mention that the app offers great value for its price, with features like Slack support, customization options, and responsive customer service setting it apart from other subscription management apps. However, there are a few mentions of the app lacking certain advanced features or having some difficulties with specific functionalities.

Highlights

Outstanding customer support and responsiveness from the team, especially Paresh
App functionality and ease of use, with customization options
Value for price and features offered
Some mentions of lacking advanced features or difficulties with specific functionalities

Rating Breakdown

  • 5
    50% (64 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 17, 2025

Outstanding App & Exceptional Support! We couldn't be happier with Utterbond Subscriptions! This app has completely transformed the way we manage our subscription models, offering seamless functionality and a user-friendly experience. What truly sets Utterbond Subscriptions apart is the incredible support team behind it. They went above and beyond to customize the app to fit our specific needs, ensuring a flawless integration into our store. No request was too big or too small—they delivered every customization we needed with precision and efficiency. If you're looking for a powerful, flexible, and reliable subscription solution for your Shopify store, look no further! We highly recommend Utterbond Subscriptions to anyone serious about growing their subscription business. Five stars all the way! ⭐⭐⭐⭐⭐

Using app

9 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 29, 2025

Not the most feature-rich app, but excellent support. Some of the language around building subscriptions and settings is unclear, not making you sure what functions are going to actually appear. Basic admin is quite difficult, as subscription filters are very basic (you can't even filter by subscription) and there's no sorting. There are quite a few advanced admin options, particularly on the Enterprise plan, but having to know and enter individual subscription IDs (rather than selecting by subscription, tag, etc.) to make 'bulk' changes is essentially impossible when you have more than a handful of subscribers. Despite these complaints, we've managed to use the system for some time to manage subscriptions in an ok manner, without the genuinely excellent help from the support team I don't think we'd have lasted this long.

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 7, 2025

Wonderful app with an incredibly thorough and responsive support team. The Slack support, in particular, truly sets these guys apart. 5/5

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

5 / 5 Share

Dec. 6, 2024

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

5 / 5 Share

Dec. 3, 2024

I had an excellent experience with Utterbond customer service. I reached them through their chat, and they replied very quickly. They invited me through Slack and fixed my issue promptly. Big Thank you to Paresh Valu.

Store

Forrist

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!! For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

All reviews

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