Rating

4.9

feedback

124

Reviews

chart

#2,716

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    8%
  • Less than a year
    24%
  • More than a year
    16%

Reviews Summary

The reviews for the Utterbond Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the team. Customers highlight the quick and responsive support, with personalized assistance offered via Slack. The app itself is commended for its clear layout, ease of customization, and extensive functionality at a reasonable price. Users appreciate the proactive development team that addresses specific store needs and implements requested features. However, there are a few mentions of minor issues such as the lack of certain features like sending different products with subscriptions and the need for improved analytics and reporting tools. Overall, the app is highly recommended for its value, customer support, and continuous improvement efforts.

Highlights

Excellent customer service and personalized support via Slack
Clear layout, ease of customization, and extensive functionality
Proactive development team addressing specific store needs
Minor issues like lack of certain features and need for improved analytics and reporting tools
Highly recommended for its value, customer support, and continuous improvement efforts

Rating Breakdown

  • 5
    51% (63 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 6, 2024

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

Dec. 3, 2024

I had an excellent experience with Utterbond customer service. I reached them through their chat, and they replied very quickly. They invited me through Slack and fixed my issue promptly. Big Thank you to Paresh Valu.

Store

Forrist

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!! For any queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

5 / 5 Share

Nov. 28, 2024

Great customer service from the team. Very responsive and they offer 1 on 1 support via Slack if things get so complicated for you to resolve. Thanks guys!

Using app

About 3 years

Total reviews

4

Average rating

4.8

Developer Reply

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot! If you have any questions or need assistance, please don't hesitate to reach out to us at [email protected] or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

5 / 5 Share

Nov. 19, 2024

The app is clearly laid out, easy to change, and offer tonnes of functionality at a good price. The development team have also been extremely helpful in making changes that are specific to our store's styling and function, such as adding and removing UI and altering email templates.

Store

Visune

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

Nov. 8, 2024

Great app and very responsive support. Would be great if subscriptions had an option to send out a different product each time. Support said that they would add the feature in a future release. Highly recommended.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking your precious time to share the honest feedback & sharing your valuable suggestion. We’ll use your suggestions to improve our app features and will update them very soon in our app. Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Our support team is always here to help you!

All reviews

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