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Utterbond Subscriptions App
Shopify subscriptions app to boost recurring revenue.
Rating
4.8
feedback
126
chart
#3,024
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the responsiveness of the support team, with many mentioning the quick resolution of issues and the helpfulness of the staff. The app itself is praised for being easy to use, offering a wide range of functionalities, and being priced competitively. Customers also mention the app's ability to handle subscriptions effectively and its customization options. However, there are a few mentions of issues such as the lack of advanced analytics and reporting features, as well as some challenges with subscription filters and admin options. Overall, the app is highly recommended for its value and customer service.
Highlights
Rating Breakdown
All reviews
Jan. 29, 2025
Not the most feature-rich app, but excellent support. Some of the language around building subscriptions and settings is unclear, not making you sure what functions are going to actually appear. Basic admin is quite difficult, as subscription filters are very basic (you can't even filter by subscription) and there's no sorting. There are quite a few advanced admin options, particularly on the Enterprise plan, but having to know and enter individual subscription IDs (rather than selecting by subscription, tag, etc.) to make 'bulk' changes is essentially impossible when you have more than a handful of subscribers. Despite these complaints, we've managed to use the system for some time to manage subscriptions in an ok manner, without the genuinely excellent help from the support team I don't think we'd have lasted this long.
Jan. 7, 2025
Wonderful app with an incredibly thorough and responsive support team. The Slack support, in particular, truly sets these guys apart. 5/5
Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.
Dec. 6, 2024
Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.
Dec. 3, 2024
I had an excellent experience with Utterbond customer service. I reached them through their chat, and they replied very quickly. They invited me through Slack and fixed my issue promptly. Big Thank you to Paresh Valu.
Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!! For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.
Nov. 28, 2024
Great customer service from the team. Very responsive and they offer 1 on 1 support via Slack if things get so complicated for you to resolve. Thanks guys!
We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot! If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.
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