Rating

4.6

feedback

89

Reviews

chart

#3,675

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    19%
  • Less than a year
    31%
  • More than a year
    28%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick responses, helpful guidance, and personalized assistance they received, especially from support members like Jigs and Paresh. The app itself was commended for its ease of use, smooth migration experience, and comprehensive functionality at a fair price. Users appreciated the continuous development of the app and the team's willingness to customize features to meet specific needs. However, there were a few mentions of the app lacking some advanced features and needing improvements in analytics and reporting. Overall, the app's exceptional customer service and value for money were the standout themes in the reviews.

Highlights

Excellent customer support and quick responses
Ease of use and smooth migration experience
Comprehensive functionality at a fair price
Continuous development and willingness to customize features
Need for improvements in analytics and reporting

Rating Breakdown

  • 5
    82% (73 ratings)
  • 4
    6% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 99% (80)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 20, 2025

This is an awesome app. The online support was easy to use and solved my problem and answered all my questions so I was able to respond to my customer in a prompt time frame.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

We had a smooth migration experience moving our subscriptions over to Utterbond. The support team was excellent, and Jigs was especially helpful throughout the process. Clear guidance was provided at every step, questions were answered quickly, and the transition from our previous app went seamlessly. Everything now integrates perfectly with Shopify, and we’re very happy with the level of support we received.

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 28, 2025

We have had a great experience using this app. Everything from set up, to transactions and UI customization. Along with that the support team has been clever quick to assist with any of our teams. Would definitely recommend.

Store

VYV

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2025

The support was excellent — Paresh Valu (support member)was very helpful, quick to respond, and resolved everything smoothly. Really appreciate the service! - Keto Chef

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

June 3, 2025

UtterBond's customer support is outstanding! They respond promptly to our concerns with clear, concise solutions, often providing helpful screenshots for added clarity. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

4.0

All reviews

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