Rating

4.6

feedback

87

Reviews

chart

#3,997

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    20%
  • Less than a year
    33%
  • More than a year
    30%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and responsive support team. Many users highlighted the quick response times and helpfulness of the support staff, particularly mentioning specific team members who went above and beyond to assist them. The app itself was described as easy to set up and use, with seamless functionality and fair pricing. Users appreciated the continuous development and improvement of the app, as well as the proactive approach of the team in implementing new features and addressing any issues. However, there were a few mentions of the app lacking some advanced features and needing clearer language around certain functions.

Highlights

Excellent customer service and responsive support team
Easy to set up and use, seamless functionality
Continuous development and improvement of the app
Lack of some advanced features
Need for clearer language around certain functions

Rating Breakdown

  • 5
    87% (76 ratings)
  • 4
    6% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 99% (83)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2026

I was having trouble using this app for a certain plug-in called Flux. It immediately wasn't compatible, but I just contacted their team, and they got started right away. Within a few days, they fixed the compatibility issues, and it works perfectly!

Store

My Store

Using app

--

5 / 5 Share

April 10, 2026

Great app. Easy to set up and control. Customer Service is super responsive and helpful

Store

RenaSan

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Great subscription app with a responsive support team, fair pricing, and a proactive approach to implementing new features and solving any bug.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

This is an awesome app. The online support was easy to use and solved my problem and answered all my questions so I was able to respond to my customer in a prompt time frame.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

We had a smooth migration experience moving our subscriptions over to Utterbond. The support team was excellent, and Jigs was especially helpful throughout the process. Clear guidance was provided at every step, questions were answered quickly, and the transition from our previous app went seamlessly. Everything now integrates perfectly with Shopify, and we’re very happy with the level of support we received.

Using app

6 months

Total reviews

4

Average rating

4.0

All reviews

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