Store FAQs :Support Automation for Shopify

Store FAQs :Support Automation

Build your own FAQ AI Answer Engine, get better conversions...
Rating
5.0
Feedback
6
Reviews
Chart
#8,602
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Uttik is highly praised for its ability to automatically generate product-specific FAQs by scanning the store and extracting information from descriptions and policies. Users appreciate the convenience of not having to manually create FAQs, especially for stores with a wide range of products or variations. The app is likened to having a knowledgeable assistant that enhances customer support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 33%
Less than a day 0%
Less than a month 67%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
March 5, 2026

Store Using app Total reviews Average rating
Salora International 7 days 1 5.0
5 / 5 Share
Jan. 10, 2026

Really impressed with this app Uttik was easy to set up and started creating useful FAQs almost immediately. The AI does a great job pulling relevant questions from our store content, which has helped reduce repetitive customer inquiries. I especially like the focus on SEO and AI-friendly schema it feels modern and well thought out. The interface is simple, flexible, and lets you tweak answers easily. Support has been responsive, and overall the app does exactly what it promises. Solid choice if you want a smart, automated FAQ solution.

Store Using app Total reviews Average rating
Nicosshop 4 days 8 5.0
5 / 5 Share
Dec. 24, 2025

We’ve been using Uttik for the last couple of days, and the setup was surprisingly smooth. The app automatically picked up our product content and generated relevant FAQs without much manual work. The FAQ widget looks clean on the store and the answers actually make sense for common customer questions. We already noticed fewer repetitive queries coming into our inbox, which is a nice bonus. Still early days, but so far the AI feels accurate and the schema/SEO aspect is a big plus. Looking forward to seeing how it performs over a longer period. Overall, a solid app with good potential especially for stores that want quick FAQ automation without technical setup.

Store Using app Total reviews Average rating
Minha loja 2 days
5 / 5 Share
Dec. 8, 2025

I run a store with a mix of products, so customers are always asking different kinds of questions. Uttik actually impressed me with how it scans the store and creates product specific FAQs automatically. I did not have to sit down and write anything myself. It pulled info from my descriptions and policies and turned it into clear answers. It feels like having a little assistant that knows my catalog better than I do. It is especially helpful if you have a bigger store or lots of variations.

Store Using app Total reviews Average rating
Junction Accessories 3 days 3 5.0
5 / 5 Share
Nov. 25, 2025

Scaling a ecom shopify store with reliable content is a problem. This app does what it is expected. Answer Engine for my customers. Create FAQ on automation, deploy a minimal site wide FAQ widget, chat support widget that generate leads, integrate a minimal customer support with my own email which customer use to reach out, a dashboard to see leads and support dashboard. Tip: Try AI chat support widget and some of enterprise features (like import sitemap) which are also available via platform integration on free plan :) Feature Request: Please integrate reports functions.

Store Using app Total reviews Average rating
Veloura 1 minute 24 4.7

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