UX Bundle
Loyalty Program + Product Reviews + Truly Multilingual
Rating
2.1
feedback
12
chart
#11,601
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
42%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with some users experiencing issues with functionality and support while others praise its ease of use and customer service. One common complaint is that the loyalty program does not work properly, with customers not receiving notifications or facing alignment issues with review badges. Support responses seem to be slow and unhelpful in resolving technical issues, leading to frustration among users. On the positive side, users appreciate the app's integration with their online store, ease of setup, and the ability to customize reviews without coding. Customer service is highlighted as a strong point, with prompt and helpful responses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 17, 2023
I like this App a lot, but at the moment not work well. E-Mails will not be send to custumers. Loyality Programm not work. I hope you fix this problems fast!
July 13, 2023
Same as the others who gave 1-2 stars. Contacted support they tell me we will forward your inquiry to the technical team and nothing happens after. The worst is the email was sent almost a year ago. Bravo!
July 5, 2023
Beware of this app. After installation it does not work properly and the support is very curt and did not solve the problem for me. After the emergency, they stopped communicating completely. Unfortunately, I cannot recommend the app.
Feb. 6, 2023
My customer get notifications on the loyality app even though I notified support about the issue a month ago. There review app didn't work well. Imported review didn't show and review badge was not aligned properly and have no option to customize style. Everytime I contact support they tell me we will forward your inquiry to the technical team and nothing happens after.
Oct. 10, 2022
It does the job for the review part. However the loyalty page and program part ain't working. Support don't really help on the matters.
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