Vamaship: eCommerce Shipping
Vamaship: Simplify E-Commerce Shipping & Reduce RTO in India
Rating
3.8
feedback
21
chart
#4,385
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
57%
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More than a year
43%
Reviews Summary
Vamaship has received a mix of positive and negative reviews from ecommerce merchants. Positive aspects highlighted include competitive shipping rates, good support, efficient services, and reliable shipping solutions. Users appreciate the user-friendly interface, convenient operations, and the wide coverage of COD pin codes. The personalized customer support and continuous improvement in software and services are also praised. However, negative feedback revolves around issues such as lost shipments, poor service, lack of communication between Vamaship and courier partners, delays in account approval, and challenges with customer service responsiveness. Some users have faced difficulties with NDR instructions, re-attempts for deliveries, and handling larger shipment volumes. Despite these challenges, Vamaship is recommended for small to medium-sized businesses with lower shipment volumes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 29, 2021
We have been using Vamaship for over a year now and are really happy with their services. The Backend team does a great job at understanding where they can improve and work on the feedback that is given.
Thank you for your review! We are much obliged that you shared your feedback with us the other day. The analytics features that we discussed are about to be rolled out. We hope you find them to your liking! We will endeavour to be better so that we become worthy of a 5-star review :-)
Aug. 9, 2020
They have lost our 13 shipments and nobody at Vamaship is taking the ownership of the issue now. Very poor service and zero co-ordination. Use this service at your own risk.
June 5, 2020
Guys pls dont install this app they will not reimburse your c.o.d payment . pls service is olso poor you will just end up loosing your payment as well as your products ..
Jan. 10, 2020
It's been 3 Months my account from Shopify is still in review. Even after mailing them it's of no use. Waste app. Shiprocket is better
Jan. 4, 2020
Great app for Indian small e-Commerce business. good support and nice plugin and also very competitive shipping rate.
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