Rating

3.6

feedback

11

Reviews

chart

#2,034

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    109%
  • More than a year
    82%

Reviews Summary

Vamaship has received a mix of positive and negative reviews from users. Positive aspects highlighted include competitive shipping rates, good support, efficient services, and reliable shipping solutions. Users appreciate the ease of onboarding, personalized support, and the wide coverage of pin codes. However, negative feedback revolves around issues such as lost shipments, poor customer service, lack of coordination, delayed account approvals, and communication problems with courier partners. Some users also mentioned challenges with future delivery requests and re-attempts. Overall, Vamaship seems to be a suitable shipping solution for Indian e-commerce businesses with room for improvement in customer service and operational efficiency.

Highlights

Competitive shipping rates, good support, efficient services, reliable shipping solutions
Lost shipments, poor customer service, lack of coordination
Delayed account approvals, communication problems with courier partners
Challenges with future delivery requests and re-attempts
Room for improvement in customer service and operational efficiency

Rating Breakdown

  • 5
    109% (12 ratings)
  • 4
    27% (3 ratings)
  • 3
    9% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    45% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

July 29, 2021

We have been using Vamaship for over a year now and are really happy with their services. The Backend team does a great job at understanding where they can improve and work on the feedback that is given.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We are much obliged that you shared your feedback with us the other day. The analytics features that we discussed are about to be rolled out. We hope you find them to your liking! We will endeavour to be better so that we become worthy of a 5-star review :-)

1 / 5 Share

Aug. 9, 2020

They have lost our 13 shipments and nobody at Vamaship is taking the ownership of the issue now. Very poor service and zero co-ordination. Use this service at your own risk.

Store

Limpkin

Using app

10 months

Total reviews

4

Average rating

1.5

1 / 5 Share

June 5, 2020

Guys pls dont install this app they will not reimburse your c.o.d payment . pls service is olso poor you will just end up loosing your payment as well as your products ..

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 10, 2020

It's been 3 Months my account from Shopify is still in review. Even after mailing them it's of no use. Waste app. Shiprocket is better

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 4, 2020

Great app for Indian small e-Commerce business. good support and nice plugin and also very competitive shipping rate.

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

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