Rating

3.8

feedback

21

Reviews

chart

#3,203

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    57%
  • More than a year
    43%

Reviews Summary

Vamaship has received a mix of positive and negative reviews from users. Positive aspects highlighted include competitive shipping rates, good support, efficient services, and user-friendly interface. Users appreciate the app for being a reliable shipping solution for Indian e-commerce businesses, with some mentioning the wide coverage of COD pin codes and fast onboarding process. However, negative feedback revolves around issues such as lost shipments, poor customer service, lack of communication between Vamaship and courier partners, and challenges with handling larger shipment volumes. Some users have also raised concerns about delayed responses to queries and discrepancies in weight charges.

Highlights

Competitive shipping rates, good support, efficient services
Lost shipments, poor customer service, lack of communication with courier partners
Challenges with handling larger shipment volumes, delayed responses to queries, discrepancies in weight charges

Rating Breakdown

  • 5
    57% (12 ratings)
  • 4
    14% (3 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    24% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

July 29, 2021

We have been using Vamaship for over a year now and are really happy with their services. The Backend team does a great job at understanding where they can improve and work on the feedback that is given.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We are much obliged that you shared your feedback with us the other day. The analytics features that we discussed are about to be rolled out. We hope you find them to your liking! We will endeavour to be better so that we become worthy of a 5-star review :-)

1 / 5 Share

Aug. 9, 2020

They have lost our 13 shipments and nobody at Vamaship is taking the ownership of the issue now. Very poor service and zero co-ordination. Use this service at your own risk.

Store

Limpkin

Using app

10 months

Total reviews

4

Average rating

1.5

1 / 5 Share

June 5, 2020

Guys pls dont install this app they will not reimburse your c.o.d payment . pls service is olso poor you will just end up loosing your payment as well as your products ..

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 10, 2020

It's been 3 Months my account from Shopify is still in review. Even after mailing them it's of no use. Waste app. Shiprocket is better

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 4, 2020

Great app for Indian small e-Commerce business. good support and nice plugin and also very competitive shipping rate.

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

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