Vamaship: eCommerce Shipping
Vamaship: Simplify E-Commerce Shipping & Reduce RTO in India
Rating
3.6
feedback
11
chart
#1,969
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
0%
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Less than a month
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Less than a year
91%
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More than a year
9%
Reviews Summary
Vamaship has received a mix of positive and negative reviews from users. Positive aspects highlighted include competitive shipping rates, good support, efficient services, and reliable shipping solutions. Users appreciate the ease of onboarding, personalized support, and the wide coverage of pin codes. However, negative feedback revolves around issues such as lost shipments, poor customer service, lack of coordination, delayed account approvals, and communication problems with courier partners. Some users also mentioned challenges with future delivery requests and re-attempts. Overall, Vamaship seems to be a suitable shipping solution for Indian e-commerce businesses with room for improvement in customer service and operational efficiency.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 29, 2021
We have been using Vamaship for over a year now and are really happy with their services. The Backend team does a great job at understanding where they can improve and work on the feedback that is given.
Thank you for your review! We are much obliged that you shared your feedback with us the other day. The analytics features that we discussed are about to be rolled out. We hope you find them to your liking! We will endeavour to be better so that we become worthy of a 5-star review :-)
Aug. 9, 2020
They have lost our 13 shipments and nobody at Vamaship is taking the ownership of the issue now. Very poor service and zero co-ordination. Use this service at your own risk.
Oct. 19, 2019
Best shipping solution partner for all types of businesses. Onboarding is fast and easy, and the personalised support we have for any issue is extremely helpful. Competitive pricing, fast COD remittance, vast pin code coverage, consumer friendly tech, all of these make VAMA ship our reliable fulfilment partner. We've been working with them in multiple ventures and would highly recommend any of you who is considering them.
Aug. 12, 2019
WOST COMPANY EVER if you do e-commerce! There is zero communication between Vamaship and it's courier partners. We've lost a lot of sales and customers because of this company. Tons of orders were shipped and NEVER attempted. Customers wait for the entire transit journey only and the order is returned with no attempts. They simply just initiate Returns and charge you for them. They also let you ship COD orders to pincodes and then suddenly at time of delivery (After 10 days) the pincode becomes unserviceable and the order is returned. The request to re-attempt the deliveries are NOT communicated to the courier partners so a lot of orders are returned. They change the weight of orders after they are shipped and charge you immediately without even letting you appeal the weight charges. Please stay away from this company.
July 16, 2019
User-friendly Convenient Reliable Efficient That pretty much sums it up!! Keep up the great work "Team Vamaship"
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