Vamaship: eCommerce Shipping
The reviews are largely positive, with many merchants praising Vamaship for reliable shipping operations, competitive pricing, fast onboarding, and useful features such as COD handling, reverse pickups, courier options, and dashboard/reporting tools. A recurring strength is customer support: several reviewers specifically mention helpful and responsive team members who quickly resolve issues, provide personalized assistance, and make the shipping process smoother for Shopify stores. Many users also say the app improves delivery performance and is a strong logistics partner for Indian e-commerce businesses. At the same time, the negative reviews point to serious operational and support concerns. Some merchants report lost shipments, poor coordination with courier partners, delayed or missing delivery attempts, unresolved weight disputes, wallet/payment record issues, dashboard glitches, and slow or unresponsive support. A few reviewers also say the platform struggles with higher order volumes and that issue ownership is weak when problems arise. Overall, the sentiment is mixed but heavily skewed positive, with praise centered on service and support, while criticism focuses on reliability, communication, and dispute resolution.
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Outstanding support and super reliable shipping solution! We’ve been using the Vamaship app on our Shopify store sincw 8 years now to handle our logistics and COD orders, and the experience has been seamless. Having top couriers like BlueDart, Delhivery, and Shadowfax all under one dashboard makes managing orders effortlessly efficient. Delivery times are fast, reverse pickups are smooth, and the customer support team is always quick to resolve any shipment issues. Highly recommended for any Indian e-commerce business looking to cut down RTO and streamline
Always received good support from Dishima for all our queries.
Really great experience using Vamship! The shipping rates are quite affordable, and the panel is very easy and convenient to use. I would also like to appreciate Kamal Singh Chauhan for his excellent support. I have always received his help whenever I’ve had any issue or case. He is very supportive and does an excellent job in assisting customers. Just one small suggestion — every time I book an order, I have to select the warehouse location again. It would be great if there was an option to set a default/fixed warehouse location, so we don’t have to select it every time. Overall, I’m very happy with the service and support. Keep up the good work!
We have been working with Vamaship for over a year, and our overall experience has been extremely positive. As with any logistics partner, occasional challenges such as shipment delays, unsuccessful delivery attempts, or operational issues may arise. However, what truly sets Vamaship apart is the prompt and professional support we have received whenever an issue has occurred. For every support ticket raised, their customer care team has responded promptly, provided clear updates, and worked towards a proper resolution within a reasonable timeframe. The team is highly professional, cooperative, and genuinely committed to helping businesses manage their shipping operations smoothly. We would especially like to appreciate our account manager, Mahuri, who has been an invaluable support to our business. She has consistently assisted us with every concern, whether related to shipment tracking, pricing, courier coordination, Shopify integration, technical queries, or any other operational requirement. Her responsiveness, patience, and willingness to help have made a significant difference to our experience with Vamaship. Having a dedicated account manager who understands our business requirements and takes ownership of our concerns gives us immense confidence and peace of mind. We truly value the support and service provided by Mahuri and the entire Vamaship team. Based on our experience, we would confidently recommend Vamaship to businesses looking for a reliable logistics partner with strong customer support and personalised account management.
Kamal Singh Chauhan is very good. I have always received his support regarding any issue or case. He does excellent work and provides great support to customers
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