Vamaship: eCommerce Shipping
Vamaship has received mixed reviews from users. Positive aspects include efficient onboarding, personalized support, competitive pricing, and user-friendly technology. Users appreciate the convenience and reliability of the app, especially for Indian merchants. However, there are several negative themes that emerge from the reviews. Users have reported issues with lost shipments, poor communication between Vamaship and courier partners, slow and glitchy dashboard, lack of resolution in weight disputes, and unresponsive customer support. Some users have also mentioned limitations in handling larger shipment volumes and difficulties with system errors and data accuracy.
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Please dont use Vamaship. You will regret. Dashboard looks like 90s, no resolution in weight disputes, very slow and glitches in dashboard. Even the whole team is noob- no experience at all in shipping solutions. The whole team- Gayatri, Dishima and Ashmit won't be able to solve your issue and they will not be able to solve any of your issues. I did not receive 102 RTO shipments-shared all data, they were unable to solve and I had to bear the loss of all these 102 shipments.
We have been using Vamaship for over a year now and are really happy with their services. The Backend team does a great job at understanding where they can improve and work on the feedback that is given.
Thank you for your review! We are much obliged that you shared your feedback with us the other day. The analytics features that we discussed are about to be rolled out. We hope you find them to your liking! We will endeavour to be better so that we become worthy of a 5-star review :-)
They have lost our 13 shipments and nobody at Vamaship is taking the ownership of the issue now. Very poor service and zero co-ordination. Use this service at your own risk.
Best shipping solution partner for all types of businesses. Onboarding is fast and easy, and the personalised support we have for any issue is extremely helpful. Competitive pricing, fast COD remittance, vast pin code coverage, consumer friendly tech, all of these make VAMA ship our reliable fulfilment partner. We've been working with them in multiple ventures and would highly recommend any of you who is considering them.
WOST COMPANY EVER if you do e-commerce! There is zero communication between Vamaship and it's courier partners. We've lost a lot of sales and customers because of this company. Tons of orders were shipped and NEVER attempted. Customers wait for the entire transit journey only and the order is returned with no attempts. They simply just initiate Returns and charge you for them. They also let you ship COD orders to pincodes and then suddenly at time of delivery (After 10 days) the pincode becomes unserviceable and the order is returned. The request to re-attempt the deliveries are NOT communicated to the courier partners so a lot of orders are returned. They change the weight of orders after they are shipped and charge you immediately without even letting you appeal the weight charges. Please stay away from this company.
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