Variant Descriptions King
Best Shopify App: Variant Descriptions, Tabs, Accordion, FAQ
Rating
4.5
feedback
104
chart
#2,714
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
22%
-
Less than a year
46%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's functionality in helping them display different descriptions based on product variants. The customer support team, especially individuals like Shreya, Utpal, and Laxmikant, received high praise for being prompt, efficient, and helpful in resolving issues and customizing the app to match users' themes. Users also highlighted the ease of use and the quick response times of the support team. However, on the negative side, some users faced challenges with the app not working on their themes, slow response times from customer support, and issues with documentation for getting started. Despite these challenges, the majority of users found the app helpful and effective in enhancing their product pages.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 19, 2024
Initial review: 1 star - No documentation for an easy start. Update: I can now confirm the initial lack of documentation for getting started at this stage. While some bugs have occurred, the support service has proven to be very prompt and competent, resolving nearly any issue within a couple of business hours. As of now, I've successfully implemented everything I needed for my store. Based on these experiences, I'm adjusting my rating from 1 to 4 stars. I will provide further updates if my experience changes.
Nov. 21, 2023
Did not work on our site, customer support was very slow and we had to find an alternative solution as they never got back to us.
Aug. 21, 2023
App did not work on our theme. Reached out to customer support multiple times, very slow response times and not very helpful.
June 26, 2023
Ok, the app is very simple to use and does what you would expect. Chat support is fast and efficient.
March 23, 2023
Utpal and the rest of the team were great to work with and promptly assisted us with resolving a minor issue after our initial deployment of the app. Works as intended!
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