All reviews

Rating Breakdown

  • 5
    96% (100 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 19, 2024

Initial review: 1 star - No documentation for an easy start. Update: I can now confirm the initial lack of documentation for getting started at this stage. While some bugs have occurred, the support service has proven to be very prompt and competent, resolving nearly any issue within a couple of business hours. As of now, I've successfully implemented everything I needed for my store. Based on these experiences, I'm adjusting my rating from 1 to 4 stars. I will provide further updates if my experience changes.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 21, 2023

Did not work on our site, customer support was very slow and we had to find an alternative solution as they never got back to us.

Using app

4 days

Total reviews

2

Average rating

3.0

2 / 5 Share

Aug. 21, 2023

App did not work on our theme. Reached out to customer support multiple times, very slow response times and not very helpful.

Using app

1 day

Total reviews

6

Average rating

4.0

5 / 5 Share

June 26, 2023

Ok, the app is very simple to use and does what you would expect. Chat support is fast and efficient.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

Utpal and the rest of the team were great to work with and promptly assisted us with resolving a minor issue after our initial deployment of the app. Works as intended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

This app helps solve a really basic problem, we can now show different descriptions based on what variant is selected. I had a little trouble setting up but Shreya was great at helping me fix the issue.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

I needed some adjustments to ensure the product page was streamlined and easier to navigate. The assistance I received from the Starrapp Studio Support team was really helpful. The support team members assisted me in with three different areas that I was having some trouble fixing on my own. Many thanks to Laxmikant, Utpal, and Shreya.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

This app is helpful, it can show different description. The staff is so nice to help me solve the issue

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Shreya helped me with all my issues, even when the chat said it wouldn't respond until sunday! I'm so happy this is fixed today so I can continue working on my site. She even changed the color of the tabs to match my website, and showed me screenshots of what she did so I could understand how to do this myself. I'm very satisfied and thankful to Shreya! Yay!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

When I have a problem, they are very quick to help solve the problem. Very good service, great, worth recommending.

Store

DUKWIN

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Utpal helped me very kindly, and taught me in the best manner. Im in love with Starapps and the support team. The app is easy to use.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 30, 2022

When I solved my problem with the variant images using the Variant Image Automator, another issue appeared: The description wouldn't change by choosing the different variants. So I tried the Variant Description King app. First I had some troubles with setting it up but Shreya was very helpful and explained it to me and configured the app. Now it works great! Everything. Changing the variants will change the images and descriptions thanks to the apps "Variant Image Automator" and "Variant Description King". Thanks a lot Shreya!! 6 Stars!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2022

Great app and the customer service team were really helpful and quick to respond. Thanks for the help team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

We have been using this app for years. It plays an important role in providing a good shopping experience. The support is prompt and friendly. Highly recommend.

Using app

About 2 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Dec. 20, 2021

Thanks a lot for the Great customer service. The app is working really well. Highly recommended.. :)

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Super good support team, very responsive. I am amazed by the app and its results. I can recommend it!

Using app

9 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Sept. 17, 2021

Amazing App. 5 stars for their customer service and help. They responded to all the queries instantly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

I installed this app to make simplify my FAQ page. Through StarApps Studio website, I was able to get help almost instantly. Customer support is 5/5. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2021

The App Works perfect and the Support team is very fast and kind. They helped me many times to customize the app how ever i wanted. Thank you!

Using app

About 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

April 20, 2021

My theme supports whole site tabs, but I wanted product specific tabs to allow for instructions. I needed something that could change the instructions depending on the variant selected. This plugin uses hashtags and one of the headers in order to make a tab. You can edit everything inside the product description. The support team even customized the look to perfectly match my theme for me.

Using app

15 days

Total reviews

1

Average rating

5.0