Swatch King: Variants Options
Swatch King: Combined Product Variations Listings
Rating
4.9
feedback
1,615
chart
#103
All reviews
Rating Breakdown
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Oct. 31, 2024
app in het begin een beetje lastig in te stellen maar support helpt je vrij snel en als alles ingesteld is werkt het goed
Oct. 10, 2024
Great app and excellent support, lots of swatch options and customizations, but certain things still make practical setup a bit difficult.
Oct. 8, 2024
Great app with many possibilities. Customer Service is perfect as well, problem was solved within minutes
July 3, 2024
Great app, support team usually can help but are not transparent at all. I have had numerous occasions now where they leave me on read with no response until I message them multiple times.
Jan. 5, 2024
Great app ! Exactly displaying our variants as we needed ! It's important for customers to be able to see the visual and not only the text. Solving a basic issue from Shopify app not being able to provide this feature. Customer Service could provide faster service.
July 27, 2023
Riyona was insanely helpful and sorted my queries. Only thing we couldn't sort - and is not an issue on her but more so the app was I wanted my variants to be able to be seen on the collection page limited at 4 and the rest seen using the arrow feature - seems to not be a feature in the app yet but Riyona found a different solution that is suitable for the time being :)
June 20, 2023
Very happy with the support, very quick and efficient. App works well for our site and doesn't'have many issues.
May 19, 2023
EDIT: After unsuccessfully contacting the support a couple of times, they finally came back, and helped me with my issue. The app is probably great, but I need different options, so I'm rating the customer support only.
Hi there, I would like to extend my deepest apologies for any inconvenience you have experienced with our app and the subsequent uninstallation process. We always aim for a seamless experience, but it seems like you've bumped into a few obstacles - and for that, I apologize. Regarding your communication with our customer support, I am genuinely surprised and sincerely sorry to hear that you did not receive a response. It appears there may have been a misunderstanding or technical issue, as we have no record of an email from your id "i**o@co*o*ia**.e*" However, I want to rectify this situation immediately. I invite you to reach out directly to me at [email protected]. I am personally committed to ensuring your concerns are addressed, and your experience with our application is improved. I look forward to hearing from you soon, and thank you again for your feedback. It is only through feedback like yours that we can continue to improve and better serve our customers. Thanks, Shubham Vats Chief Growth Officer
Nov. 18, 2022
Great and quick help from the support team when needed. They assisted us in everything we asked and solved our problems
Oct. 11, 2022
I am still trying to get used to this app, as it is not very intuitive. However, the customer service has been outstanding, and the more I use it, the more I understand and appreciate its value. Again the assistance I received today allowed me to accomplish my goals and gain a better understanding of the utility. So far, so good.
Oct. 9, 2022
I used this app and must say that I really like their swatch bundle options. Also, customer service is great (shoutout Shreya)! The only issue is that I thought I could bundle products together as well, as in make one product from a collection appear on the shop page with variant swatches listed below, but the app doesn't do that as all product variants will still show up on the collection page but with color/swatch options listed below. So, it's 4/5 for now.
Sept. 13, 2022
Very useful app. It helps showing the customers the similar product that you have, and very good customer service.
Sept. 2, 2022
This app does just what our store needs, and always very helpful support! I will recommend to other stores.
Aug. 26, 2022
I chose Swatch King to replace the defunct Swatchy. Feature rich. Still decluttering old app remains. Support is working on that. 12 hour time difference can with California can result in days vs. hours.
Aug. 24, 2022
great support - 4 stars because I don't have 100% control over alignment of certain items, and am forced to fix with support. Either way - the support team is always fast and helpful, just extra steps.
Aug. 11, 2022
Lots of features, great customer service. I've had minor glitches twice, and Riyona has helped me resolve them in under an hour! Thanks Riyona!