All reviews

Rating Breakdown

  • 5
    97% (1,573 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

Aug. 5, 2024

Great support team

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Exactly the app that was needed ! Chat support is really helpful and prompt in resolving any issues or suggestions ! A go to app for someone who has so many variants

Store

AURAVE

Using app

Over 2 years

Total reviews

11

Average rating

4.4

2 / 5 Share

Aug. 5, 2024

When I first purchased the app, the customer service was good and helped me set up my app on to my site. I was pleased with the service, so I went ahead and installed it on my second website; however, after they set up my 2nd website, it's been really hard to get a hold of anyone to assist. I've been waiting for 2 days just for the dashboard to say " be back in 3 hours," so I waited for 3 more hours just for the dashboard to say a few more hours. Super annoyed. Lack of customer service...not sure if this app is worth keeping if I can't reach anyone when needed. Other reviewers are all saying the support is there when needed...not sure what support they are referring to...because it's not there. waiting for 2 days going on 3 is ridiculous.

Using app

3 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 2, 2024

Utpal from the CS was very helpful and helped be about 1 hour by soliving some issues on my store. I give him 5 stars!

Store

Mirona

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Fantastic app, works beautifully. A+++++ Also great support, thank you so much!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Great app / good support

Using app

5 days

Total reviews

169

Average rating

4.9

5 / 5 Share

July 31, 2024

Great Support and really good looking design, simple and clean variant selection, I recommend!

Store

Equnova

Using app

About 13 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2024

it works perfectly and the customer service is great. If you don't understand something, you can ask and you will receive great help

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

The app helps us combining different products all in one, achieving a great user-experience. The support team is always there to happily help :)

Using app

Over 1 year

Total reviews

17

Average rating

4.7

5 / 5 Share

July 30, 2024

Just recently downloaded the app, had a small issue with colours, Bhushan quickly helped us out and now everything works fine. Thanks!

Store

kousely

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2024

Amazing customer support and the best variant swatches out there!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2024

Great Support!!

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 26, 2024

assistance helped me in a very good way

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Nikhilesh was great, helped code inside my shop super fast and professionally without explaining to much! Thank you!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

We have been using Swatch King for several months and love the app. Their team is really responsive and always on top of any issues I may be having. I highly recommend this app for product swatches.

Store

Jala

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

July 24, 2024

I recently had the pleasure of using Swatch King, a Shopify app, and I must say it has exceeded my expectations. The app itself is incredibly user-friendly and versatile, providing an excellent solution for managing product variations with ease. A standout feature of my experience was the exceptional customer support, particularly from Bhushan. He was instrumental in helping me set up the app and went above and beyond to ensure everything was running smoothly. Bhushan made necessary changes from the backend very quickly, demonstrating impressive responsiveness and expertise. The app seamlessly integrates with my Shopify store, enhancing the shopping experience for my customers by allowing them to easily view and select different product swatches. This functionality has noticeably improved my store’s usability and customer satisfaction. In summary, Swatch King is a must-have app for any Shopify store owner looking to enhance their product display capabilities. The exceptional support from Bhushan makes it even better. Highly recommended!

Store

Zaphino

Using app

15 days

Total reviews

7

Average rating

4.4

5 / 5 Share

July 23, 2024

Have used this app for several years, but only because of working on new site for our company did I come across many of the updates that have been made. The new Product Grouping features with tags as well as the multiple Swatch options make this a truly WONDERFUL app. Highly recommend. AND, their customer service is SUPER FAST, SUPER HELPFUL, and SUPER RESPONSIVE.

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2024

Good app just not free

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 20, 2024

Great customer support! Had a problem that I couldn’t solve myself, contacted the helpdesk and they solved it right away and they kept asking if they needed to change anything. Love the support!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2024

Use it for every store. good support team too. thanks Bhushan for the fast response

Using app

26 days

Total reviews

1

Average rating

5.0