Color Swatch King: Variants

When I first purchased the app, the customer service was good and helped me set up my app on to my site. I was pleased with the service, so I went ahead and installed it on my second website; however, after they set up my 2nd website, it's been really hard to get a hold of anyone to assist. I've been waiting for 2 days just for the dashboard to say " be back in 3 hours," so I waited for 3 more hours just for the dashboard to say a few more hours. Super annoyed. Lack of customer service...not sure if this app is worth keeping if I can't reach anyone when needed. Other reviewers are all saying the support is there when needed...not sure what support they are referring to...because it's not there. waiting for 2 days going on 3 is ridiculous.

Fantastic app, works beautifully. A+++++ Also great support, thank you so much!

The app helps us combining different products all in one, achieving a great user-experience. The support team is always there to happily help :)

Just recently downloaded the app, had a small issue with colours, Bhushan quickly helped us out and now everything works fine. Thanks!

Great Support!!

We have been using Swatch King for several months and love the app. Their team is really responsive and always on top of any issues I may be having. I highly recommend this app for product swatches.

I recently had the pleasure of using Swatch King, a Shopify app that has far exceeded my expectations. It’s an incredibly user-friendly and powerful tool for managing product variations and swatches, even for complex or highly customized themes like mine. What truly sets this app apart is the outstanding support team behind it. Initially, Bhushan assisted me by making backend adjustments and ensuring the app integrated perfectly with my store. His responsiveness and technical expertise were impressive. Later on, Nikhilesh stepped in and provided exceptional help in fine-tuning the app’s configuration specifically for my theme, which required more advanced customization. His assistance was crucial—he quickly understood my store’s unique structure and guided me through the exact steps needed. Thanks to his support, everything now works flawlessly. If others from the support team helped you as well, you can add: I also want to acknowledge other team members who provided valuable support throughout the setup process—each of them contributed to a smooth and efficient experience. Swatch King has significantly improved the user experience on my store by making product selection more intuitive and visually engaging. This app is a must-have for any serious Shopify merchant—not just for its functionality, but for the world-class support team behind it. Highly recommended!

Have used this app for several years, but only because of working on new site for our company did I come across many of the updates that have been made. The new Product Grouping features with tags as well as the multiple Swatch options make this a truly WONDERFUL app. Highly recommend. AND, their customer service is SUPER FAST, SUPER HELPFUL, and SUPER RESPONSIVE.

Good app just not free

efficient help

App is very easy to use and Nikhilesh was great help. He answered questions and added some custom script for me. Great app

This app has been fantastic. It has changed the merchandising on my site 100% for the better making it easier to find things and much clearer on the back end by not having to create variants. The customer service has been fabulous as well. They are quick to respond and very helpful.

Not only is the app very functional, and has helped us with alot of aspects for our webshop. But what i would rather highlight is the support. We had numerous specific functions we would like to work for our webshop, and Swatch kings handled everything without and issue.

The support team provided exceptional service, demonstrating a high level of efficiency and effectiveness throughout the process.

This app solved a few issues for me and the customer service by Nikhilesh has been fabulous!

Great help from Adarsh.. quick and good!

la aplicacion es excelente, te permite combinar variantes de diferentes productos, y el soporte es muy eficiente, te solucionan en menos de 24 horas