Variant Image Penguin for Shopify

Variant Image Penguin

Assign multiple images to variants, clean up your product page

Developer
View on App Store

Rating

4.2

feedback

120

Reviews

chart

#10,411

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    18%
  • Less than a year
    38%
  • More than a year
    40%

Reviews Summary

The reviews for this Shopify app are quite mixed, with a range of ratings from 1 star to 5 stars. Positive aspects highlighted by users include the app's functionality in managing variant images effectively, ease of use, and responsive customer support. Users appreciated the quick assistance provided by the support team in resolving issues and customizing the app to suit their specific needs. However, negative aspects mentioned in the reviews include difficulties in communication with customer support, slow response times, and instances where the app did not work as expected, leading to frustration and loss of time and sales.

Highlights

Effective variant image management and ease of use
Responsive customer support and quick assistance
Communication issues with customer support and slow response times
App not functioning as expected leading to frustration and loss of time and sales

Rating Breakdown

  • 5
    82% (99 ratings)
  • 4
    2% (3 ratings)
  • 3
    4% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    10% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 28, 2024

I've been using this app for yeas and now I cannot access it at all. Does anyone know what can I do? I tried from different browsers. Thank you!

Using app

--

Total reviews

3

Average rating

3.0

3 / 5 Share

Jan. 25, 2024

the app does its job well and we have always been happy with it, we are forced to give 3 stars for customer service, as we have had requests to make to them for a new theme that we have to install in our website and unfortunately the answers we receive are fragmentary and often they don't even answer to us with any kind of feedback. Let's hope they can improve in this regard.

Using app

Over 2 years

Total reviews

1

Average rating

3.0

1 / 5 Share

March 16, 2022

The worst experiance I had ever with all of great app providers for Shopify! Tragical contact, they didn't support me in 10 days!!! They wrote 3-times that will support me in 24 hours - nothing happens! Highly not recomended!

Using app

14 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 13, 2022

This app does not communicate with excel CSV updates within shopify. Performed an import for a price increase and lost all the image variants for over 6000 variants. Now they all have to be reassigned individually. We are losing sales and money. I recommend checking with the developer before doing any major updates/imports.

Using app

Over 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 29, 2021

The app does exactly what it says and is really easy to use. It didn't work when I first set it up, but the support team fixed it right away. Excellent support and fantastic app that solved a big problem for my store.

Using app

4 months

Total reviews

5

Average rating

5.0

All reviews

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