Variant Image Penguin for Shopify

Variant Image Penguin

Assign multiple images to variants, clean up your product page

Developer
View on App Store

Rating

4.4

feedback

57

Reviews

chart

#14,883

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    56%
  • Less than a year
    21%
  • More than a year
    16%

Reviews Summary

The reviews for the Variant Image Penguin app on Shopify are quite mixed. Positive aspects highlighted by users include the app's functionality in selecting variant images, ease of use, and excellent customer support. Users appreciated the quick responses from the support team and the ability to customize the app to suit their custom themes. However, negative aspects mentioned in the reviews include issues with customer service response times, difficulties in setting up the app without help, and instances where the app caused problems with the theme or did not function as expected after installation. Some users also faced challenges with the app not working with their specific themes.

Highlights

Positive aspects: Functionality in selecting variant images, ease of use, excellent customer support
Negative aspects: Customer service response times, difficulties in setting up the app without help, compatibility issues with specific themes

Rating Breakdown

  • 5
    79% (45 ratings)
  • 4
    4% (2 ratings)
  • 3
    5% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (7 ratings)

Reviews with Text

  • 100% (57)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 28, 2024

I've been using this app for yeas and now I cannot access it at all. Does anyone know what can I do? I tried from different browsers. Thank you!

Using app

Almost 5 years

Total reviews

3

Average rating

3.0

3 / 5 Share

Jan. 25, 2024

the app does its job well and we have always been happy with it, we are forced to give 3 stars for customer service, as we have had requests to make to them for a new theme that we have to install in our website and unfortunately the answers we receive are fragmentary and often they don't even answer to us with any kind of feedback. Let's hope they can improve in this regard.

Using app

Over 2 years

Total reviews

2

Average rating

4.0

1 / 5 Share

March 16, 2022

The worst experiance I had ever with all of great app providers for Shopify! Tragical contact, they didn't support me in 10 days!!! They wrote 3-times that will support me in 24 hours - nothing happens! Highly not recomended!

Using app

13 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 13, 2022

This app does not communicate with excel CSV updates within shopify. Performed an import for a price increase and lost all the image variants for over 6000 variants. Now they all have to be reassigned individually. We are losing sales and money. I recommend checking with the developer before doing any major updates/imports.

Using app

About 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 29, 2021

The app does exactly what it says and is really easy to use. It didn't work when I first set it up, but the support team fixed it right away. Excellent support and fantastic app that solved a big problem for my store.

Using app

About 8 hours

Total reviews

8

Average rating

5.0

All reviews

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