
Variant Image Penguin
Assign multiple images to variants, clean up your product page
Rating
4.4
feedback
59
chart
#5,538
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify app, Variant Image Penguin, are quite mixed. On the positive side, many users praise the app for its functionality, ease of use, and the helpfulness of the support team. Customers appreciate that the app solves their problems with variant images and product page clutter. The support team, especially individuals like Dave and Mandeep, are highlighted for their quick responses and willingness to go above and beyond to assist users, even with custom theme setups. Additionally, the app is commended for its ability to clean up product pages and improve the overall user experience. On the negative side, some users have faced issues with customer support, slow responses, and difficulties in getting the app to work with their specific themes. There are complaints about broken themes after uninstalling the app, lack of communication from support, and challenges in setting up the app without assistance.
Highlights
Rating Breakdown
All reviews
Jan. 28, 2024
I've been using this app for yeas and now I cannot access it at all. Does anyone know what can I do? I tried from different browsers. Thank you!
Jan. 25, 2024
the app does its job well and we have always been happy with it, we are forced to give 3 stars for customer service, as we have had requests to make to them for a new theme that we have to install in our website and unfortunately the answers we receive are fragmentary and often they don't even answer to us with any kind of feedback. Let's hope they can improve in this regard.
March 16, 2022
The worst experiance I had ever with all of great app providers for Shopify! Tragical contact, they didn't support me in 10 days!!! They wrote 3-times that will support me in 24 hours - nothing happens! Highly not recomended!
Jan. 13, 2022
This app does not communicate with excel CSV updates within shopify. Performed an import for a price increase and lost all the image variants for over 6000 variants. Now they all have to be reassigned individually. We are losing sales and money. I recommend checking with the developer before doing any major updates/imports.
June 29, 2021
The app does exactly what it says and is really easy to use. It didn't work when I first set it up, but the support team fixed it right away. Excellent support and fantastic app that solved a big problem for my store.
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