rocketbrandsmx review for Variant Image Penguin

1 / 5

July 2, 2019

This app doesn't work. I have one of the most popular themes on Shopify and even though it says they support it, they don't. The Support team offered me a solution (they were going to charge EXTRA for it to work) and when I finally agreed, they said "nevermind, the app will never work with your theme". I wouldn't recommend it.

Using app

13 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello rocketbrandsmx, thanks for your review. The original undistorted response you got was this: "Thank you for your email. Upon further inspection of your theme code, I found that the mobile view product gallery is using owl-slider and the desktop view main images are being shown using a different slider (Seems to be a custom built slider). Adding a customization to make all these 3 sliders compatible with VIP app functionality will become too complex to be added to theme customization so unfortunately our app will not be able to work correctly on your theme. We keep updating the list of supported themes as we work on them. I will let you know in case we work on fashionopolism theme and add it to the list of our supported themes. Thanks!" - We are trying to make the app compatible with as many themes as possible. Please understand that with a complex, customized environment like yours, this is not a trivial task. I hope you find a way for handling your images that can work for you. Cheers, much love, Dave

Variant Image Penguin for Shopify
Variant Image Penguin
4.2 star
120 reviews

Assign multiple images to variants, clean up your product page

Developer
Shopify App Store