VSI: Variants Shared Inventory
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, with quick responses and helpful support resolving issues efficiently. Users appreciate the ease of use of the app and its ability to manage variant inventory effectively. However, negative feedback revolves around technical issues such as slow loading times, unsyncing problems, and difficulties in setting up the app for stores with a large number of products. Some users also expressed frustration with the app not functioning as advertised, particularly in controlling inventory levels accurately.
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This app worked quite well for us for several months. However, it suddenly started to really bog down our website causing add to cart buttons to load very slowly - sometimes taking over 2 minutes for the add to cart button to appear on product pages. On some of our product pages, the add to cart button would not appear at all. After updating our theme, deleting unused apps, and other general cleanup, I eventually decided to uninstall this app. Once I did - the problems resolved immediately. I really wanted this to work for us as the shared inventory function DID work beautifully. However, its hardly worth it when we're losing sales because potential customers cannot add items to their carts.
Thank you for your honest feedback regarding the VSI app. We sincerely apologize for the performance issues you experienced with your "add to cart" buttons and the impact this had on your store. We have just sent you an email to discuss this further, as we are eager to resolve these technical issues on priority and are fully willing to make the app work for you. We hope to have the chance to make this right. Best regards, Addify Support Team
its not really what i want especially when it want me to turn off track inventory functions, that all the point of sales are not able to check the quantity of the stock
Thank you for your feedback. Critical feedback is difficult to receive, but we view it as a constructive gesture and a valuable opportunity to improve our services. While our app cannot override Shopify's native inventory or overselling settings, we can help you prevent these issues. We have sent you an email so we can work to sort this out together. Please feel free to reply there or reach out via our support email or WhatsApp. We are eager to make this work for you. Best regards, Addify Support Team
Did not work as advertised. It still allowed people to purchase beyond what the allowed inventory that I set. I checked the “Items Total Quantity” after my product launch and it shows negative stock for multiple items (-2, -1, -3, which means it did not control inventory and allowed purchases beyond stock available). Extremely frustrated and do not recommend this app.
Hi MargayB, Thank you for your feedback. While we take every review as a constructive opportunity to improve, it is a bit disheartening to see this rating shortly after we were granted collaborator access, as we were eager to resolve this for you. We did send out a couple of follow-up emails as well, but received no response from you. We would have truly appreciated the chance to investigate the inventory settings on your store before the app was uninstalled. However, we are still very much willing to make things work for you. Please feel free to reply to your original support ticket or reach out via email or WhatsApp so we can sort this out together. Best regards, Addify Support Team
Customer service helped me understand the app. They replied within one hour to my whatsapp message, even though it was outside of business hours. Thanks Hammad!
Thank you for your wonderful review! We’re glad our support team was able to respond quickly and help you better understand the app. Thank you for choosing Addify!
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