Hero's Armory review for Vario ‑ Variation Swatches
May 23, 2022
Just came to find out after several months that when there are two or more product options, the variant is being reverted to the first available option in the cart. Who knows how many people got the wrong product because of this app. Now will have to reship to many customers who have reached out. When I uninstall the app, the variants seem to work fine again. EDIT: After getting in contact me, they worked on the app for a bit and it is completely functional. Their response as to why it was happening made sense, and while I wish it hadn't happened from the beginning, they went above and beyond to make sure that it was fixed. Will continue using them!
Hi Hero's Armory Shop, I am sorry that you’ve had a challenging experience with our app. As far as I’m concerned, it could be a glitch due to one of the cart settings or theme conditions. And once it’s solved, the problem won’t happen again. Ever. We've tried to send collaborator access request and offer support through emails, but it looks like your mailbox is not frequently monitored. We’ve been waiting for your reply so that we can fix the issue you’ve had. Looking forward to assisting you. Best regards, SeedGrow Apps Support Team
