Rating

3.9

feedback

6

Reviews

chart

#13,091

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick response times, and effective problem-solving. Users appreciate the support team's efforts in resolving issues and ensuring the app works well. On the other hand, negative feedback highlights instances where the app did not work as expected, causing disruptions to sales and requiring additional time to fix. Despite some challenges, users acknowledge the app's value and the dedication of the support team.

Highlights

Excellent customer service and quick response times
Effective problem-solving and resolving issues
App not working as expected causing disruptions to sales
Value of the app and dedication of the support team
Positive impact on resolving pricing problems

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    17% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2024

I really needed an app to show both prices and this app do it like a charm. Support is great, they answer in a few minutes and every issue I had was solved very quick. For me, it's a must to application.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

July 5, 2024

Not only did this not work but has caused us lots of issues with our shop. We have lost a days worth of sales and are now working over the weekend to fix the damage done. Not happy!

Using app

About 23 hours

Total reviews

4

Average rating

4.0

Developer Reply

We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us. If you wish to get in touch with us, please don't hesitate to reach out to our team at support@thaliaapps.freshdesk.com, and we are here to assist you promptly.

5 / 5 Share

Feb. 20, 2024

Very good customer service. I had problem but after few weeks, their customer service was able to resolve my problem and help me. Now app is working very well. If the app wont work on your service, just write them and they will try their best to help you.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!

5 / 5 Share

Jan. 17, 2024

one of best and must have app on shopify... great support as always .

Using app

9 months

Total reviews

14

Average rating

4.7

Developer Reply

Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

5 / 5 Share

April 3, 2023

I initially left a bad review, but after finally getting their response, I feel I was a bit hasty. With the conversations we had and the support, I feel this app deserves a 5 Star review, the support was great, and the consistent updates were also great. They managed to get the system working which other apps were unable to do. Great work, keep it up guys.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star review. It means a lot to us. Wish you good luck!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more