Rating
4.0
feedback
8
chart
#14,346
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
38%
-
Less than a year
50%
-
More than a year
12%
Reviews Summary
The reviews for the LOVAT app on Shopify are mostly positive, highlighting the smooth integration with Shopify, excellent customer support, fair pricing, and the app's effectiveness in handling tax calculations and compliance. Users appreciate the ease of connecting the app without extra setup and the helpfulness of the support team, particularly mentioning Anastasiia for her quick assistance. The app is praised for simplifying VAT filing, handling tax reports, and streamlining the application process for tax compliance in the EU and UK. Users also commend the automatic connection to Shopify, transparent pricing, and overall functionality of the app. However, there are a couple of negative reviews mentioning misleading pricing, lack of support after payment, and dissatisfaction with the service, labeling it as a scam.
Highlights
Review RSS Feed
All reviews
June 20, 2025
Really happy with Lovat so far! The integration with Shopify was super smooth – everything connected easily without any extra setup. Also the support team is amazing. I had a small issue at the beginning, and Anastasiia from support helped me out right away. Big thanks to her! Pricing is also very fair, especially for the features you get. Definitely recommend this app if you want a simple and reliable solution.
Dear Mirelle, Thank you for the fantastic 5-star review! We're delighted that our Shopify integration worked seamlessly and that Anastasiia was able to help you quickly. Your recommendation means the world to us! Best regards, The LOVAT Team
May 14, 2025
Using the product for 2 month and helps ALOT for calculation and taking care of tax as scaling worlwide requires to know local rules
Thanks so much! Scaling globally isn’t easy — happy to hear we’re helping make taxes a bit simpler 😊
Jan. 28, 2025
THIS IS A SCAM!! Do not install this app. We bought a subscription to their service, and until the payment, they were friendly, responded very quickly. After we paid, and realized that nothing works, they stopped responding quickly and refused to return the money. Do not trust them. This is money down the drain. A complete scam.
Thank you for sharing your experience using Lovat. We’re committed to offering our customers a reliable solution, and we’re sorry that we missed the mark in your case. We made a refund for you and hope you will receive it very soon.
Jan. 2, 2024
Missleading pricing that doubles once you add the app. No support when requested. Avoid not woth your time to use a company that missleads on pricing and then wont answer support requests.
Aug. 28, 2023
We have used LOVAT for filing VAT through IOSS for over a year. Lovat did all the registration for us and they are always helpfull when needed. So we are happy with their service which helps us stay tax compliant!
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