LOVAT Compliance for Shopify

LOVAT Compliance

Tax compliance platform for e-commerce companies

View on App Store

Rating

3.9

feedback

12

Reviews

chart

#10,682

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    0%
  • Less than a month
    42%
  • Less than a year
    17%
  • More than a year
    17%

Reviews Summary

The LOVAT Shopify App has received mostly positive reviews from users. Customers appreciate the ease of tax compliance that the software provides, along with its integration with Shopify stores. The customer support team is praised for being responsive and helpful in addressing any questions or concerns. Users find the interface intuitive and well-organized, making it easy to use even for beginners. However, there are a few negative reviews mentioning issues with pricing transparency and billing errors, leading to dissatisfaction and the need to seek refunds through credit card disputes.

Highlights

Ease of tax compliance and integration with Shopify
Responsive and helpful customer support
Intuitive and well-organized interface
Issues with pricing transparency and billing errors
Satisfaction with the software's functionality and value for money

Rating Breakdown

  • 5
    75% (9 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 6, 2024

LOVAT really made my tax compliance easier for me. Great software that supports integration with my Shopify store. A great team that always is in touch and can help with my questions or concerns. I don’t need to worry about the different deadlines, different requirements of local tax offices. Thanks for your job!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

May 30, 2024

Until I found this app, I didn't realise how I could close my need to file reports. It's complicated for me, but thanks to this company, not only did I figure it out on my own, but now I trust them with all my reporting. I am especially grateful to the manager Kristina for advising me on all the questions I had.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

I have been using Lovat software for a few weeks and am very satisfied with it. The software is easy to use, even for a beginner like me. The interface is intuitive and well-organized, and I was able to start using it without any problems. I have also been impressed with the customer support. I had a few questions about how to use the software, and the support team was always quick and helpful in answering them. Overall, I am pleased with Lovat software and would recommend it to others.

Store

My Store

Using app

14 days

1 / 5 Share

Feb. 7, 2024

Installed Setup routine Errors Contacted support via chat Uninstalled. Still being billed for 1 month of use??? I have begged support for refund since it did not work for me. I had to open dispute with credit card company.

Using app

34 minutes

Total reviews

8

Average rating

4.5

4 / 5 Share

Feb. 9, 2024

Lovat has been very supportive in all requests that I had. Their software works effectively in submitting tax. In the beginning, I had issues with not all transactions being imported correctly, but the team was able to help me resolve that. I can recommend Lovat.

Using app

3 months

Total reviews

3

Average rating

3.3

All reviews

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