Rating
3.9
feedback
12
chart
#10,682
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The LOVAT Shopify App has received mostly positive reviews from users. Customers appreciate the ease of tax compliance that the software provides, along with its integration with Shopify stores. The customer support team is praised for being responsive and helpful in addressing any questions or concerns. Users find the interface intuitive and well-organized, making it easy to use even for beginners. However, there are a few negative reviews mentioning issues with pricing transparency and billing errors, leading to dissatisfaction and the need to seek refunds through credit card disputes.
Highlights
Rating Breakdown
All reviews
June 6, 2024
LOVAT really made my tax compliance easier for me. Great software that supports integration with my Shopify store. A great team that always is in touch and can help with my questions or concerns. I don’t need to worry about the different deadlines, different requirements of local tax offices. Thanks for your job!
May 30, 2024
Until I found this app, I didn't realise how I could close my need to file reports. It's complicated for me, but thanks to this company, not only did I figure it out on my own, but now I trust them with all my reporting. I am especially grateful to the manager Kristina for advising me on all the questions I had.
Feb. 19, 2024
I have been using Lovat software for a few weeks and am very satisfied with it. The software is easy to use, even for a beginner like me. The interface is intuitive and well-organized, and I was able to start using it without any problems. I have also been impressed with the customer support. I had a few questions about how to use the software, and the support team was always quick and helpful in answering them. Overall, I am pleased with Lovat software and would recommend it to others.
Store
My Store
Using app
14 days
Feb. 7, 2024
Installed Setup routine Errors Contacted support via chat Uninstalled. Still being billed for 1 month of use??? I have begged support for refund since it did not work for me. I had to open dispute with credit card company.
Feb. 9, 2024
Lovat has been very supportive in all requests that I had. Their software works effectively in submitting tax. In the beginning, I had issues with not all transactions being imported correctly, but the team was able to help me resolve that. I can recommend Lovat.
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