Rating
4.0
feedback
8
chart
#14,167
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
38%
-
Less than a year
50%
-
More than a year
12%
Reviews Summary
The reviews for the LOVAT app are mixed, with both positive and negative feedback from users. On the negative side, some users mentioned misleading pricing that doubled once the app was added, along with a lack of support when requested. There were also complaints about the app not functioning properly after payment and difficulties in getting a refund. However, on the positive side, many users praised the app for its helpfulness in filing VAT and staying tax compliant. Users appreciated the support from the LOVAT team, the ease of application process, and the streamlined reporting system. Overall, while there were some issues with pricing and support, the app was highly recommended for its functionality and service.
Highlights
Review RSS Feed
All reviews
June 20, 2025
Really happy with Lovat so far! The integration with Shopify was super smooth – everything connected easily without any extra setup. Also the support team is amazing. I had a small issue at the beginning, and Anastasiia from support helped me out right away. Big thanks to her! Pricing is also very fair, especially for the features you get. Definitely recommend this app if you want a simple and reliable solution.
Dear Mirelle, Thank you for the fantastic 5-star review! We're delighted that our Shopify integration worked seamlessly and that Anastasiia was able to help you quickly. Your recommendation means the world to us! Best regards, The LOVAT Team
May 14, 2025
Using the product for 2 month and helps ALOT for calculation and taking care of tax as scaling worlwide requires to know local rules
Thanks so much! Scaling globally isn’t easy — happy to hear we’re helping make taxes a bit simpler 😊
Jan. 28, 2025
THIS IS A SCAM!! Do not install this app. We bought a subscription to their service, and until the payment, they were friendly, responded very quickly. After we paid, and realized that nothing works, they stopped responding quickly and refused to return the money. Do not trust them. This is money down the drain. A complete scam.
Thank you for sharing your experience using Lovat. We’re committed to offering our customers a reliable solution, and we’re sorry that we missed the mark in your case. We made a refund for you and hope you will receive it very soon.
Jan. 2, 2024
Missleading pricing that doubles once you add the app. No support when requested. Avoid not woth your time to use a company that missleads on pricing and then wont answer support requests.
Aug. 28, 2023
We have used LOVAT for filing VAT through IOSS for over a year. Lovat did all the registration for us and they are always helpfull when needed. So we are happy with their service which helps us stay tax compliant!
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