Rating
3.2
feedback
13
chart
#12,099
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
0%
-
Less than a month
38%
-
Less than a year
15%
-
More than a year
23%
Reviews Summary
The reviews for the LOVAT app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the ease of tax compliance that the app provides, especially in terms of integrating with Shopify stores and simplifying the reporting process. The customer support team is also praised for being responsive and helpful in resolving issues. However, there are also negative reviews highlighting issues such as misleading pricing, billing errors, and lack of support for some users. Some users have faced challenges with setup errors, billing disputes, and unresponsive support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 28, 2025
THIS IS A SCAM!! Do not install this app. We bought a subscription to their service, and until the payment, they were friendly, responded very quickly. After we paid, and realized that nothing works, they stopped responding quickly and refused to return the money. Do not trust them. This is money down the drain. A complete scam.
Thank you for sharing your experience using Lovat. We’re committed to offering our customers a reliable solution, and we’re sorry that we missed the mark in your case. We made a refund for you and hope you will receive it very soon.
June 6, 2024
LOVAT really made my tax compliance easier for me. Great software that supports integration with my Shopify store. A great team that always is in touch and can help with my questions or concerns. I don’t need to worry about the different deadlines, different requirements of local tax offices. Thanks for your job!
May 30, 2024
Until I found this app, I didn't realise how I could close my need to file reports. It's complicated for me, but thanks to this company, not only did I figure it out on my own, but now I trust them with all my reporting. I am especially grateful to the manager Kristina for advising me on all the questions I had.
Feb. 19, 2024
I have been using Lovat software for a few weeks and am very satisfied with it. The software is easy to use, even for a beginner like me. The interface is intuitive and well-organized, and I was able to start using it without any problems. I have also been impressed with the customer support. I had a few questions about how to use the software, and the support team was always quick and helpful in answering them. Overall, I am pleased with Lovat software and would recommend it to others.
Store
My Store
Using app
14 days
Feb. 7, 2024
Installed Setup routine Errors Contacted support via chat Uninstalled. Still being billed for 1 month of use??? I have begged support for refund since it did not work for me. I had to open dispute with credit card company.
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