Lappa
The reviews for the LOVAT app on Shopify are mostly positive, highlighting the smooth integration with Shopify, excellent customer support, fair pricing, and helpful features for tax compliance. Users appreciate the ease of connecting their store and the assistance provided by the support team, especially in dealing with tax calculations and filings. The app is praised for simplifying the VAT process and removing the paperwork hassle, making it easier for businesses to stay tax compliant. However, there are a couple of negative reviews mentioning misleading pricing and lack of support after payment, which affected the overall experience for those users.
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Really happy with Lovat so far! The integration with Shopify was super smooth – everything connected easily without any extra setup. Also the support team is amazing. I had a small issue at the beginning, and Anastasiia from support helped me out right away. Big thanks to her! Pricing is also very fair, especially for the features you get. Definitely recommend this app if you want a simple and reliable solution.
Dear Mirelle, Thank you for the fantastic 5-star review! We're delighted that our Shopify integration worked seamlessly and that Anastasiia was able to help you quickly. Your recommendation means the world to us! Best regards, The LOVAT Team
Using the product for 2 month and helps ALOT for calculation and taking care of tax as scaling worlwide requires to know local rules
Thanks so much! Scaling globally isn’t easy — happy to hear we’re helping make taxes a bit simpler 😊
THIS IS A SCAM!! Do not install this app. We bought a subscription to their service, and until the payment, they were friendly, responded very quickly. After we paid, and realized that nothing works, they stopped responding quickly and refused to return the money. Do not trust them. This is money down the drain. A complete scam.
Thank you for sharing your experience using Lovat. We’re committed to offering our customers a reliable solution, and we’re sorry that we missed the mark in your case. We made a refund for you and hope you will receive it very soon.
Missleading pricing that doubles once you add the app. No support when requested. Avoid not woth your time to use a company that missleads on pricing and then wont answer support requests.
We have used LOVAT for filing VAT through IOSS for over a year. Lovat did all the registration for us and they are always helpfull when needed. So we are happy with their service which helps us stay tax compliant!
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