Veil ‑ Hide Sold Variants for Shopify

Veil ‑ Hide Sold Variants

Hide sold-out, disabled, or unavailable product variants

Developer

Rating

4.6

feedback

12

Reviews

chart

#5,563

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    33%
  • Less than a year
    42%
  • More than a year
    0%

Reviews Summary

The reviews for the Veil app are overwhelmingly positive, with users praising its effectiveness in hiding product variants and the excellent customer service provided by the team. Users highly recommend the app for its simplicity in installation and usage, as well as its quick resolution of any issues encountered. However, there is a negative aspect highlighted in one review where the app is limited to hiding variants only on a product page and not on a collection level, leading to dissatisfaction and a request for a high payment for a fix. Despite this, the majority of reviews emphasize the app's usefulness and the exceptional support received from the team.

Highlights

Positive customer service experience
Effectiveness in hiding product variants
Quick issue resolution
Limitation in hiding variants on collection page
Simplicity in installation and usage

Rating Breakdown

  • 5
    92% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 23, 2025

Would recommend Veil. App is excellent and the customer service is very good. Highly recommend.

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Working app, very nice support

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Highly recommend using this app, if you're looking to hide variants from your store. Simple to use and install within minutes. Met an issue, reach out to the team and they had it resolved within the day. Thank you so much!!!

Using app

5 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Nov. 15, 2024

Avoid this if you are looking to hide all variants of a product on a collection page. It only works if you want to hide variant on a product page. Very weird that it's coded to only work on a product level and not a collection level. Was asked to pay $200 to get it fixed. Very slow response, too and communication wasn't great.

Using app

3 days

Total reviews

6

Average rating

4.3

Developer Reply

Dear Randall, Thank you for your review. We’d like to clarify a few things for fairness. Our app is specifically designed to hide sold-out variants on product pages, as clearly mentioned in our app description. This is exactly what our app did for your store, and it worked perfectly. The feature you requested—to hide sold-out variants on the collection page—is not included in our app’s functionality. When you requested this as an additional feature, we informed you it would require custom development, which comes with additional time and cost. We quoted $200 for this custom work based on the effort required. However, you attempted to pressure us into doing it for $50 by offering a positive review and implied that our app's success depends on reviews. When we declined, you chose to leave a negative review instead. We urge all merchants to thoroughly read app descriptions before installing and avoid misusing the review system to gain undue advantages. Such actions not only harm hardworking developers but also go against the principles of fair business practices within the Shopify ecosystem. As a Proof I am attach the screenshot https://monosnap.com/file/WTYc5KgD0MIufCV8tJwsm7SmlBrhlQ https://monosnap.com/file/Nykq0fnywqyN0lAgrCMbRPxcQoXE3G https://monosnap.com/file/eIEwPzMGcUqjud0gJ79kNZ0zKJyOkG Thank you for understanding.

5 / 5 Share

Oct. 10, 2024

Parfait, fais parfaitement son travail sur + de 100 produits. L'équipe est au top ! Je recommande

Using app

About 2 months

Total reviews

8

Average rating

5.0

All reviews

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