Books Beyond Borders review for Veil ‑ Hide Sold Variants
Nov. 15, 2024
Avoid this if you are looking to hide all variants of a product on a collection page. It only works if you want to hide variant on a product page. Very weird that it's coded to only work on a product level and not a collection level. Was asked to pay $200 to get it fixed. Very slow response, too and communication wasn't great.
Dear Randall, Thank you for your review. We’d like to clarify a few things for fairness. Our app is specifically designed to hide sold-out variants on product pages, as clearly mentioned in our app description. This is exactly what our app did for your store, and it worked perfectly. The feature you requested—to hide sold-out variants on the collection page—is not included in our app’s functionality. When you requested this as an additional feature, we informed you it would require custom development, which comes with additional time and cost. We quoted $200 for this custom work based on the effort required. However, you attempted to pressure us into doing it for $50 by offering a positive review and implied that our app's success depends on reviews. When we declined, you chose to leave a negative review instead. We urge all merchants to thoroughly read app descriptions before installing and avoid misusing the review system to gain undue advantages. Such actions not only harm hardworking developers but also go against the principles of fair business practices within the Shopify ecosystem. As a Proof I am attach the screenshot https://monosnap.com/file/WTYc5KgD0MIufCV8tJwsm7SmlBrhlQ https://monosnap.com/file/Nykq0fnywqyN0lAgrCMbRPxcQoXE3G https://monosnap.com/file/eIEwPzMGcUqjud0gJ79kNZ0zKJyOkG Thank you for understanding.
